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Loews Hotels logo

Complex Director of Catering Sales

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
401(k) with Company Match
paid sick days
vacation days
Paid holidays
paid bereavement
Pet insurance
Tuition Reimbursement
Team member hotel rates
Training and development opportunities
career growth

Job Description

Live! By Loews-Arlington, TX, is a premier upscale hotel that offers guests an unrivaled experience blending sports, entertainment, and first-class hospitality. Ideally located between the state-of-the-art Texas Rangers' ballpark and the iconic Dallas Cowboys' Stadium, this 302-room hotel stands out with luxurious amenities such as an infinity-edge pool, a rooftop terrace, and expansive floor-to-ceiling windows that showcase breathtaking views of the vibrant Arlington Entertainment District. Since its founding in 1960, Loews Hotels & Co has been known for operating iconic hotels and resorts across the United States. With a commitment to diversity, inclusion, and career growth, Loews prides itself on... Show More

Job Requirements

  • Minimum six years catering sales experience in a full-service hotel environment
  • Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation preferred
  • Knowledge of hotel support departments
  • Experience with Delphi software preferred
  • Experience with diagram writing software preferred
  • Familiarity with property management systems preferred
  • Proficiency in Microsoft Office Suite
  • Ability to work flexible schedules including weekends and holidays

Job Qualifications

  • Minimum six years catering sales experience in a full-service hotel environment with proven success
  • Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation strongly preferred
  • Extensive knowledge of all hotel support departments
  • Delphi experience preferred
  • Diagram Writing Software experience such as Social Tables preferred
  • Property Management System knowledge preferred
  • Proficient in Microsoft Office Suite
  • Able to work a flexible schedule including weekends and holidays

Job Duties

  • Develop and execute the annual catering sales strategy to retain and grow market share
  • Analyze catering performance and financial results to refine strategies, optimize profitability, and identify new growth opportunities
  • Direct, coach, and develop catering managers including onboarding and ongoing performance support
  • Develop and manage the annual catering budget ensuring alignment with hotel financial goals
  • Serve as key communication link between complex and hotel leadership to maintain consistency in catering sales strategies
  • Partner with corporate catering leadership, marketing, sales, brand, and PR teams to design creative sales and marketing opportunities
  • Collaborate with Food & Beverage leadership to create innovative wedding packages and tailored offerings
  • Optimize presence on third-party sites ensuring content accuracy and competitiveness
  • Maintain strong partnerships with culinary, banquet operations, sales, and revenue teams
  • Research and monitor market trends and competitors
  • Represent hotels at local industry and community events
  • Oversee lead response and conversion strategies
  • Personally prospect, sell, and service select accounts to meet sales goals
  • Ensure catering events meet brand standards through direct team leadership
  • Champion best practices and SOPs to improve efficiency and client experience
  • Serve as key communication link between complex leadership and catering sales managers
  • Attend mandatory training and meetings
  • Perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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