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Community Specialist

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $24.16
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Benefits

extended health and dental benefits
Mental health plans
Paid Time Off
savings and retirement plan matching
Generous employee discount
fitness and yoga classes
parenthood top-up
extensive catalog of development courses
people networks, mentorship programs, and leadership series

Job Description

lululemon is a leading innovative performance apparel company specializing in products designed for yoga, running, training, and other athletic pursuits. Established on the foundation of technical fabrics and functional design, lululemon creates transformational products and experiences that help people move, grow, connect, and achieve well-being. The company owes its success to its commitment to innovation, an emphasis on customer-facing retail stores, a strong dedication to employee development, and the incredible connections it fosters within every community it operates in. As a socially responsible brand, lululemon actively promotes positive change by creating an equitable, inclusive, and growth-oriented environment for its employees... Show More

Job Requirements

  • Must be legally authorized to work in the country of employment
  • Must have reliable transportation to travel to the assigned store
  • Ability to work varying schedules including mornings, afternoons, evenings, weekends, and holidays
  • Willingness to work early mornings or late nights/overnights during peak periods or special events
  • Minimum 1 year of cumulative experience in customer service or related fields

Job Qualifications

  • High school diploma, GED, or equivalent preferred
  • Minimum of 1 year of experience in customer service, engagement, grassroots marketing, brand engagement, or community building
  • Ability to build and maintain professional relationships
  • Strong communication and interpersonal skills
  • Able to work effectively in a team environment and independently
  • Demonstrates integrity, inclusiveness, and collaboration
  • Open to learning and personal growth
  • Effective planning and organizational skills
  • Proficient with basic computer and technical devices

Job Duties

  • Collaborate with store leadership to bring Community strategy to life through community foundations and guest experience
  • Establish and manage local key relationships with Ambassadors, Sweat Collective, studio owners, and lululemon Studio partner studios to increase new guest acquisition and retention
  • Engage with the local community to identify future Ambassador or partner opportunities and enhance the store's standing as a community hub
  • Connect with guests on the floor to assess their unique needs, provide technical product education, and integrate omnichannel programs seamlessly
  • Attend, support, and/or host local and regional Community events
  • Execute the product seeding strategy through community partners and Ambassadors
  • Review community relevant business data and share insights and recommendations with store leadership
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences

Job Location

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