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Community Specialist

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $24.16
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Benefits

extended health and dental benefits
Mental health plans
Paid Time Off
savings and retirement plan matching
Generous employee discount
fitness and yoga classes
parenthood top-up
extensive catalog of development course offerings
People networks
Mentorship programs
leadership series

Job Description

lululemon is a leading innovative performance apparel company specializing in yoga, running, training, and other athletic pursuits. Known for setting the bar in technical fabrics and functional design, lululemon creates transformational products and experiences that support people in moving, growing, connecting, and being well. The company attributes its success to its innovative product line, emphasis on delivering exceptional in-store experiences, a strong commitment to its people, and the meaningful connections it builds within every community where it operates. With a focus on fostering positive change, lululemon is dedicated to building a healthier, thriving future by promoting an equitable, inclusive, and... Show More

Job Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must have the ability to travel to assigned store with reliable transportation methods
  • Availability to work varied schedules including mornings, afternoons, evenings, weekends, and holidays
  • Ability to work early mornings or late nights/overnights during peak times, special events or other circumstances
  • Willingness to build relationships with new people and participate in community events
  • Ability to work both independently and as part of a team
  • Comfortable working in retail environments with bright lights and loud music

Job Qualifications

  • High school diploma/GED/equivalent or above
  • 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
  • Experience building or maintaining relationships with clients, groups, or partners
  • Ability to motivate team members to accomplish goals or activities
  • Strong interpersonal and communication skills
  • Ability to plan and organize work effectively
  • Demonstrated collaboration and teamwork abilities
  • Open to learning and receptive to feedback
  • Self-leadership and the ability to inspire others

Job Duties

  • Collaborate with store leadership to bring community strategy, through the pillars of community foundations, and guest experience to life
  • Establish and manage local key relationships such as Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios to increase new guest acquisition and guest retention
  • Engage with the local community to identify future Ambassador or partner opportunities and to increase the store's standing as a community hub
  • Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience
  • Attend, support, and/or host local and regional Community events
  • Execute the product seeding strategy through community partners and Ambassadors
  • Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members

Job Location

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