Community Specialist

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Hourly

Rate:

Range $22.50 - $27.89

Benefits

extended health and dental benefits

Mental health plans

Paid Time Off

savings and retirement plan matching

Generous employee discount

fitness and yoga classes

parenthood top-up

extensive catalog of development course offerings

people networks, mentorship programs, and leadership series

Job Description

lululemon is a leading innovative performance apparel company specializing in products for yoga, running, training, and other athletic pursuits. Established by a commitment to quality and innovation, lululemon sets the bar with its focus on technical fabrics combined with functional design. The brand is known for creating transformational products and experiences that empower people to move, grow, connect, and maintain overall wellness. Beyond product excellence, the company’s success hinges on its emphasis on store presence, dedication to its people, and the meaningful relationships it builds within every community it serves. lululemon continues to foster positive change by championing an equitable,... Show More

Job Requirements

Must be legally authorized to work in the country in which the store is located
Must have the ability to travel to assigned store with reliable transportation methods
Work schedule can vary based on store needs
Shifts typically include mornings, afternoons, evenings, weekends, and holidays
Schedule may include early mornings or late nights/overnights during peak times, special events, or other circumstances
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Job Qualifications

Education: High school diploma/GED/equivalent, or above
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
Experience building or maintaining relationships with clients, groups, or partners
Ability to motivate team members to accomplish goals or activities
Demonstrated inclusion and diversity mindset
Strong integrity with honest and ethical behavior
Proven ability to build professional relationships with team members and guests
Effective planning and organizing skills
Collaborative and teamwork oriented
Demonstrates a learner mindset with openness to feedback
Strong self-leadership skills
Effective interactive communication abilities

Job Duties

Collaborate with store leadership to bring community strategy through the pillars of community foundations and guest experience to life
Establish and manage local key relationships such as Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios to increase new guest acquisition and guest retention
Engage with the local community to identify future Ambassador or partner opportunities and increase the store's standing as a community hub
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience
Attend, support, and/or host local and regional community events
Execute the product seeding strategy through community partners and Ambassadors
Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding community events, projects, or initiatives
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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