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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
wellness programs
Job Description
Del Webb Oak Creek is a premier 55+ active adult community located in North Fort Myers, Florida, thoughtfully designed to offer residents a vibrant and engaging lifestyle. This community is part of Del Webb, a trusted name in active adult living, known for developing communities that emphasize connection, wellness, and active living for adults aged 55 and older. Del Webb Oak Creek features a full calendar of events, clubs, wellness programming, and social activities that promote a sense of belonging and an active, fulfilling lifestyle for its residents. The community provides well-maintained amenities and professional management, ensuring a high-quality living... Show More
Job Requirements
- High school diploma or equivalent
- availability to work full-time including every Saturday and Sunday
- flexibility to work occasional evenings and holidays
- strong communication and organizational skills
- experience with Microsoft Office Suite
- ability to provide friendly and professional customer service
- capability to maintain confidentiality
- ability to stand and walk for extended periods
- willingness to assist with light event setup
- reliable and punctual
- ability to work independently and collaboratively
- attention to detail and professionalism
Job Qualifications
- Minimum 1-2 years customer service, hospitality, administrative, or related experience preferred
- strong interpersonal and communication skills
- professional presence with a positive and service-focused approach
- strong organizational skills and attention to detail
- ability to manage multiple responsibilities with professionalism and composure
- working knowledge of Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
- comfort learning digital systems, scheduling tools, and communication platforms
- experience in hospitality, events, community operations, concierge service, or lifestyle programming is a plus
- interest in event coordination, resident engagement, or community programming preferred
- ability to work independently while contributing positively to a team environment
- ability to adapt to changing priorities and operational needs
Job Duties
- Welcome residents and guests in a professional, courteous, and attentive manner
- provide accurate information regarding community amenities, programs, and services
- respond to questions, concerns, and requests promptly and with a solutions-oriented approach
- answer incoming calls and digital inquiries with professionalism and efficiency
- support an organized and service-oriented front desk environment
- assist with new resident orientation and general community information
- maintain accurate daily logs, reports, and service records
- support access control procedures including resident credentials, guest access permissions, and amenity entry protocols
- assist residents with access-related requests in a helpful and professional manner
- support amenity reservation processes and shared space scheduling
- monitor amenity areas and communicate concerns appropriately
- support compliance with community guidelines and operational standards
- maintain confidentiality when handling resident information
- provide administrative support including recordkeeping, data entry, and general organization
- monitor shared email inboxes and communication platforms
- assist with maintaining accurate resident and amenity information within community systems
- support preparation and distribution of resident communications and notices
- assist with maintaining calendars related to events, meetings, and amenity reservations
- maintain organized records in accordance with company standards
- assist with coordination of community events, clubs, classes, and social programming
- provide on-site support for events, including check-in and resident assistance
- assist with preparation of lifestyle communications including flyers, announcements, and displays
- support accurate and timely updates to community calendars
- assist with vendor coordination and event logistics as directed
- contribute to a welcoming and engaging environment that encourages participation and connection among residents
- demonstrate a consistent commitment to service excellence
- maintain professional appearance and conduct at all times
- communicate clearly and respectfully with residents, guests, vendors, and team members
- work collaboratively to support overall community operations
- follow company policies and established procedures
- perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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