
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
wellness programs
Job Description
Del Webb Oak Creek is a premier 55+ active adult community located in North Fort Myers, Florida, thoughtfully designed to offer residents a vibrant and engaging lifestyle. This community is part of Del Webb, a trusted name in active adult living, known for developing communities that emphasize connection, wellness, and active living for adults aged 55 and older. Del Webb Oak Creek features a full calendar of events, clubs, wellness programming, and social activities that promote a sense of belonging and an active, fulfilling lifestyle for its residents. The community provides well-maintained amenities and professional management, ensuring a high-quality living experience for all residents.
The Front Desk and Lifestyle Support role at Del Webb Oak Creek is a key position within the community operations team. This full-time role primarily focuses on delivering excellent resident services and supporting lifestyle programming that encourages social engagement and community participation. The individual in this role serves as a welcoming face at the front desk, responsible for greeting residents and guests with professionalism and courtesy while providing accurate information about community offerings. The position also involves managing access control, assisting with amenity reservations, and maintaining these areas to ensure compliance with community standards and safety.
In addition to front desk and access management duties, this role is instrumental in supporting the administrative functions that keep community operations running smoothly. Responsibilities include maintaining organized records, assisting with resident communications, and supporting technology platforms used for scheduling and community notifications. A strong part of the role involves coordination and support of lifestyle and events programming. This includes assisting in event logistics, vendor coordination, and creating communications and displays that promote community engagement.
Candidates for this role should possess strong interpersonal and communication skills, a professional and positive service attitude, and the ability to multitask effectively in a fast-paced environment. Experience with hospitality, customer service, or community operations is highly valued, along with comfort using Microsoft Office Suite and other digital scheduling and communication tools. Flexibility to work weekends, including every Saturday and Sunday, plus availability for occasional evenings and holidays, is required to meet the needs of the event-driven community.
This position offers not only competitive compensation at $20 per hour but also the rewarding opportunity to contribute positively to the lives of residents by fostering a welcoming, organized, and dynamic community environment. For those seeking a meaningful career path within active adult community living and lifestyle programming, this role provides a strong foundation for professional development and growth within the field.
The Front Desk and Lifestyle Support role at Del Webb Oak Creek is a key position within the community operations team. This full-time role primarily focuses on delivering excellent resident services and supporting lifestyle programming that encourages social engagement and community participation. The individual in this role serves as a welcoming face at the front desk, responsible for greeting residents and guests with professionalism and courtesy while providing accurate information about community offerings. The position also involves managing access control, assisting with amenity reservations, and maintaining these areas to ensure compliance with community standards and safety.
In addition to front desk and access management duties, this role is instrumental in supporting the administrative functions that keep community operations running smoothly. Responsibilities include maintaining organized records, assisting with resident communications, and supporting technology platforms used for scheduling and community notifications. A strong part of the role involves coordination and support of lifestyle and events programming. This includes assisting in event logistics, vendor coordination, and creating communications and displays that promote community engagement.
Candidates for this role should possess strong interpersonal and communication skills, a professional and positive service attitude, and the ability to multitask effectively in a fast-paced environment. Experience with hospitality, customer service, or community operations is highly valued, along with comfort using Microsoft Office Suite and other digital scheduling and communication tools. Flexibility to work weekends, including every Saturday and Sunday, plus availability for occasional evenings and holidays, is required to meet the needs of the event-driven community.
This position offers not only competitive compensation at $20 per hour but also the rewarding opportunity to contribute positively to the lives of residents by fostering a welcoming, organized, and dynamic community environment. For those seeking a meaningful career path within active adult community living and lifestyle programming, this role provides a strong foundation for professional development and growth within the field.
Job Requirements
- High school diploma or equivalent
- availability to work full-time including every Saturday and Sunday
- flexibility to work occasional evenings and holidays
- strong communication and organizational skills
- experience with Microsoft Office Suite
- ability to provide friendly and professional customer service
- capability to maintain confidentiality
- ability to stand and walk for extended periods
- willingness to assist with light event setup
- reliable and punctual
- ability to work independently and collaboratively
- attention to detail and professionalism
Job Qualifications
- Minimum 1-2 years customer service, hospitality, administrative, or related experience preferred
- strong interpersonal and communication skills
- professional presence with a positive and service-focused approach
- strong organizational skills and attention to detail
- ability to manage multiple responsibilities with professionalism and composure
- working knowledge of Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
- comfort learning digital systems, scheduling tools, and communication platforms
- experience in hospitality, events, community operations, concierge service, or lifestyle programming is a plus
- interest in event coordination, resident engagement, or community programming preferred
- ability to work independently while contributing positively to a team environment
- ability to adapt to changing priorities and operational needs
Job Duties
- Welcome residents and guests in a professional, courteous, and attentive manner
- provide accurate information regarding community amenities, programs, and services
- respond to questions, concerns, and requests promptly and with a solutions-oriented approach
- answer incoming calls and digital inquiries with professionalism and efficiency
- support an organized and service-oriented front desk environment
- assist with new resident orientation and general community information
- maintain accurate daily logs, reports, and service records
- support access control procedures including resident credentials, guest access permissions, and amenity entry protocols
- assist residents with access-related requests in a helpful and professional manner
- support amenity reservation processes and shared space scheduling
- monitor amenity areas and communicate concerns appropriately
- support compliance with community guidelines and operational standards
- maintain confidentiality when handling resident information
- provide administrative support including recordkeeping, data entry, and general organization
- monitor shared email inboxes and communication platforms
- assist with maintaining accurate resident and amenity information within community systems
- support preparation and distribution of resident communications and notices
- assist with maintaining calendars related to events, meetings, and amenity reservations
- maintain organized records in accordance with company standards
- assist with coordination of community events, clubs, classes, and social programming
- provide on-site support for events, including check-in and resident assistance
- assist with preparation of lifestyle communications including flyers, announcements, and displays
- support accurate and timely updates to community calendars
- assist with vendor coordination and event logistics as directed
- contribute to a welcoming and engaging environment that encourages participation and connection among residents
- demonstrate a consistent commitment to service excellence
- maintain professional appearance and conduct at all times
- communicate clearly and respectfully with residents, guests, vendors, and team members
- work collaboratively to support overall community operations
- follow company policies and established procedures
- perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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