Big Bend Hospice logo

Community Engagement Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Flexible spending account
Employee assistance program
Life insurance
403b retirement match
employee recognition programs
Public Service Loan Forgiveness eligibility
Professional growth opportunities

Job Description

Big Bend Hospice is a respected non-profit organization that has served as the "Hometown Hospice" for the Florida Big Bend area since 1973. With a steadfast mission to inspire hope by positively impacting the way the community experiences serious illness or grief, Big Bend Hospice dedicates itself to serving patients and their families during end-of-life care with compassion, dignity, and specialized support. Their approach is centered around the principle that hospice work is more than just a job — it is a calling that requires individuals with the spirit, commitment, and heart to provide sensitive and empathetic care to those in need. This long-standing organization prioritizes the health, comfort, and emotional well-being of patients while also supporting family members throughout their journeys. As an employer, Big Bend Hospice is deeply committed to being the preferred workplace by cultivating an environment that fosters professional growth, accountability, and excellence. They provide employees with the necessary education, tools, and resources to perform their roles effectively while maintaining a culture rooted in core values such as integrity, respect, stewardship, innovation, and excellence. Their culture promotes a respectful, accountable, and supportive workplace, ensuring that employees are encouraged to reach their highest potential and contribute meaningfully to their mission. For additional information about the organization, Big Bend Hospice maintains an informative online presence through their official website and social media channels including Instagram and Facebook.

The available role focuses on community relations and volunteer coordination within the Big Bend Hospice service area. The position is responsible for enhancing the organization’s outreach efforts, fostering relationships with community partners, and increasing public awareness of hospice services. The role entails the development and execution of an annual marketing plan that directly targets community groups, including civic organizations and faith-based entities, to boost patient referrals and admissions. A significant aspect of the job includes cultivating media relationships to establish Big Bend Hospice as a leading resource in end-of-life care, as well as creating compelling content for newsletters, social media, and annual reports to celebrate volunteer contributions and community engagement. The successful candidate will also manage the recruitment, training, supervision, and performance evaluation of volunteers, playing a crucial part in sustaining and expanding the volunteer workforce. Technological proficiency is necessary for this position, requiring familiarity with various digital tools and platforms such as spreadsheets, medical record systems, Volgistics volunteer management software, and online communication platforms. The position offers a competitive salary range of $42,000 to $45,000 annually and is accompanied by a comprehensive benefits package, highlighting Big Bend Hospice’s commitment to employee well-being and professional development. The organization also upholds strict COVID-19 safety protocols, including mandatory vaccination proof and protective measures in the workplace. Candidates seeking to join a team dedicated to inspiring hope and compassionate care will find a rewarding career opportunity at Big Bend Hospice where ethics, community service, and personal growth converge.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in marketing, community outreach, or volunteer management
  • Strong verbal and written communication abilities
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and internet applications
  • Willingness to attend community events and represent the organization
  • Proof of COVID-19 vaccination upon hire or approved exemption

Job Qualifications

  • Bachelor’s degree preferred
  • Experience in community outreach, marketing, or volunteer coordination
  • Strong communication and interpersonal skills
  • Ability to develop and maintain professional relationships
  • Proficiency with digital tools and software applications
  • Experience in nonprofit or healthcare settings is a plus
  • Demonstrated organizational and project management skills

Job Duties

  • Develop and implement annual marketing plan and outreach strategies to targeted community groups to increase patient referrals and admissions
  • Identify and cultivate relationships with community partners to enhance awareness of Big Bend Hospice services
  • Build and maintain media relationships to position the organization as an expert in end-of-life care
  • Develop content for newsletters, social media, and annual reports highlighting volunteer and community relations contributions
  • Create and execute volunteer recruitment plans including hosting and attending recruiting events
  • Interview and pre-screen potential volunteers
  • Utilize technological tools such as spreadsheets, medical record systems, word processing software, online meeting platforms, time tracking, Volgistics, and email to manage outreach and volunteer coordination

Job Criteria

Experience

Mid Level (3-7 years)


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