Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,100.00 - $62,600.00
Work Schedule
Standard Hours
Benefits
Free coffee
snacks
Occasional team lunches
growth opportunities
Modern coworking environment
Job Description
BrightWorks is a dynamic coworking space provider committed to fostering vibrant and professional communities where entrepreneurs, freelancers, and small businesses can thrive. Known for its modern, beautifully designed work environments, BrightWorks offers flexible office solutions that cater to the unique needs of its diverse member base. The company emphasizes creating exceptional experiences through community engagement, collaborative opportunities, and top-tier customer service. Located in a growing network of coworking spaces, BrightWorks is recognized as a leader in the industry, providing not only workspace but also a platform for growth and connection.
The Community Coordinator role at BrightWorks is integral to maintaining the high standards that define the company's brand and culture. This position requires a highly energetic and customer-focused individual who enjoys interacting with people, taking ownership of their responsibilities, and contributing to a positive workplace atmosphere. The coordinator acts as the primary point of contact for members and guests, ensuring each interaction is welcoming and supportive. From delivering tours to prospective clients to managing day-to-day operations and orchestrating community events, this role is designed for someone who thrives in a fast-paced, service-oriented environment.
Success in the Community Coordinator position means building and nurturing strong relationships with members, achieving sales and membership goals, and maintaining a smooth operational flow within the coworking space. The ideal candidate will have experience in customer service or similar fields such as hospitality, retail, or front desk roles, and possess excellent communication and organizational skills. Dependability, motivation, and an ability to work independently are essential qualities for this role. BrightWorks offers a collaborative environment with growth opportunities, a chance to make a tangible impact on the member experience, and benefits like free coffee, snacks, and occasional team lunches. This is a full-time role that values initiative and energy as much as professionalism and reliability.
The Community Coordinator role at BrightWorks is integral to maintaining the high standards that define the company's brand and culture. This position requires a highly energetic and customer-focused individual who enjoys interacting with people, taking ownership of their responsibilities, and contributing to a positive workplace atmosphere. The coordinator acts as the primary point of contact for members and guests, ensuring each interaction is welcoming and supportive. From delivering tours to prospective clients to managing day-to-day operations and orchestrating community events, this role is designed for someone who thrives in a fast-paced, service-oriented environment.
Success in the Community Coordinator position means building and nurturing strong relationships with members, achieving sales and membership goals, and maintaining a smooth operational flow within the coworking space. The ideal candidate will have experience in customer service or similar fields such as hospitality, retail, or front desk roles, and possess excellent communication and organizational skills. Dependability, motivation, and an ability to work independently are essential qualities for this role. BrightWorks offers a collaborative environment with growth opportunities, a chance to make a tangible impact on the member experience, and benefits like free coffee, snacks, and occasional team lunches. This is a full-time role that values initiative and energy as much as professionalism and reliability.
Job Requirements
- 1-2 years of experience in customer service, hospitality, retail, restaurants, front desk, sales, or a related field
- Experience with sales, event coordination, community engagement, or customer retention is a plus but not required
- Enjoys working with people and delivering exceptional customer service
- Is dependable, punctual, and maintains a consistent onsite presence
- Is comfortable working independently and taking ownership without direct daily supervision
- Communicates professionally and confidently
- Can manage multiple priorities in a fast-paced environment
- Is goal-oriented and motivated by achieving sales and occupancy targets
- Learns new systems and technology quickly
- Brings positive energy and contributes to a strong team culture
Job Qualifications
- 1-2 years of experience in customer service, hospitality, retail, restaurants, front desk, sales, or related fields
- Experience with sales, event coordination, community engagement, or customer retention is a plus but not required
- Enjoys working with people and delivering exceptional customer service
- Demonstrates dependability, punctuality, and maintains a consistent onsite presence
- Comfortable working independently and taking ownership without direct daily supervision
- Communicates professionally and confidently
- Can manage multiple priorities in a fast-paced environment
- Is goal-oriented and motivated by achieving sales and occupancy targets
- Able to learn new systems and technology quickly
- Brings positive energy and contributes to a strong team culture
Job Duties
- Welcome members and guests and deliver an outstanding customer experience
- Build strong relationships with members and create a positive community atmosphere
- Respond to questions and resolve concerns professionally and promptly
- Manage onboarding for new members and create a seamless experience
- Respond to inquiries from prospective members and event clients
- Conduct tours of the coworking space
- Follow up consistently with leads and convert opportunities into memberships and bookings
- Own sales activity and contribute toward occupancy, revenue, and membership goals
- Track outreach and maintain accurate records within company systems
- Coordinate networking events, workshops, and community programming
- Manage event setup, vendor coordination, and day-of execution
- Promote events and encourage member engagement
- Maintain a clean, organized, and welcoming workspace
- Coordinate with vendors and internal teams to resolve operational issues
- Manage supplies, scheduling, mail, and administrative responsibilities
- Conduct regular walkthroughs to ensure the space is always member-ready
- Take ownership of the day-to-day success and presentation of the location
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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