Community Concierge

Athens, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

competitive pay

Generous Paid Time Off

Employee assistance program

401(k) with matching and Roth option

Sense of belonging culture

Voice and inclusion environment

Supportive workplace

Job Description

Core Spaces (Core) is a leading real estate investment manager that goes beyond traditional property development by focusing on creating vibrant communities and meaningful relationships. Founded in 2010, Core is a vertically integrated company specializing in the acquisition, development, and management of residential properties within the student housing and build-to-rent (BTR) markets. With its portfolio comprising over 74,440 student housing beds and more than 3,000 BTR homes under development or management, Core is pioneering a new standard in residential living that integrates progressive design, resort-caliber amenities, and hospitality-driven service to enhance the resident experience. The company's success stems from its strong cultural values encapsulated in the six pillars: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), and GROW (Always Get Better). These values foster a workplace culture of collaboration, innovation, and integrity, driving all aspects of Core's operations and shaping the future of how people live. Core Spaces is committed to providing a sense of belonging and voice to each employee, supported by competitive compensation and generous paid time off to promote work-life balance. They also offer comprehensive support programs such as Employee Assistance Programs and retirement plans including 401(k) with matching and Roth options.

The Community Concierge role at Core Spaces is essential in delivering smooth leasing office operations and ensuring top-tier resident satisfaction. This position requires engaging directly with prospective residents through tours and follow-through communications, spearheading marketing and resident retention initiatives, and supporting outreach efforts that enhance community reputation and resident engagement. The role demands flexibility, including availability for evening, weekend, and overtime shifts, plus on-call responsibilities to handle emergencies or operational needs outside of regular hours. The Concierge also contributes to office duties, aids in event planning, maintains the Lifestyle by Core brand standards, and helps cultivate community partnerships and social media content. This dynamic role requires efficiency, excellent communication skills, and a proactive approach to community service and marketing efforts. By embracing the Core values, the Community Concierge plays a vital part in creating inviting, well-managed communities that reflect Core's mission to innovate the future of living. Overall, this position offers a unique opportunity to be part of a fast-growing real estate company dedicated to reshaping residential living while cultivating a supportive and inclusive workplace environment.

Job Requirements

High school diploma or comparable degree
Proven ability to lead and contribute effectively within organizational settings or groups
Demonstrate utmost level of integrity and respect towards others and company principles
Ability to write and speak effectively using appropriate conventions
Active listening and providing feedback with tact
Efficiently prioritize and plan work activities
Share key information and work harmoniously to accomplish objectives
Proficiency in Microsoft Office and Google Suite
Availability to work a minimum of 15 hours per week including evenings, weekends, and overtime as needed
Ability to lift and move objects weighing up to 50 pounds regularly
Ability to maintain balance when walking or standing on narrow or slippery surfaces
Ability to bend, stoop, and reach repeatedly during shifts
Manual dexterity sufficient to handle items and work with fingers
Close, distance, and color vision abilities
Ability to drive to and from client locations

Job Qualifications

High school diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings
Demonstrate utmost integrity and respect towards others and company principles
Effective written and verbal communication skills
Active listening and tactful feedback abilities
Ability to prioritize and plan work activities efficiently
Team player who shares key information and supports organizational decisions
Proficient in Microsoft Office and Google Suite

Job Duties

Ensure availability to work a minimum of 15 hours each week as determined by the Community Manager
Commit to working full shifts of at least 3 hours per shift on-site at the property
Be flexible to work additional hours including evenings, weekends, and overtime as needed
Assist with move-outs, turns, and move-ins beyond normal part-time hours
Complete all prospect tours of the community
Follow up with assigned prospects in a timely manner
Plan, implement, and perform marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities for the community
Curate content for social media and marketing materials
Post to social media as directed by the Community Manager
Create marketing materials using Canva
Responsible for evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events on behalf of the community
Assist in outbound marketing and leasing activities as needed
Complete special projects as assigned by the Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Ensure product presentation meets brand and company standards