Community Concierge

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

Generous Paid Time Off

Employee assistance program

401(k) retirement plan with matching

inclusive work culture

opportunities for professional growth

Flexible work schedule

Job Description

Core Spaces (Core) is a pioneering real estate investment manager dedicated to redefining modern living spaces within the student housing and build-to-rent (BTR) sectors. Established in 2010, Core is much more than a traditional real estate company; it embodies a culture centered around people, innovation, and community. With a portfolio spanning over 59,000 student housing beds and growing, alongside 3,000-plus BTR homes in development or leasing phases, Core has established itself as a leader in providing world-class amenities, progressive design, and hospitality-driven service. Core Spaces fosters a vibrant and inclusive work environment guided by six core cultural values that emphasize collaboration, trust, continuous growth, integrity, and authenticity. These values - PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), and GROW (Always Get Better) - are deeply embedded in every aspect of the company's operations and are reflected in the resident experience they deliver.

The Community Concierge role at Core Spaces is a vital on-site position that serves as the frontline representative for resident engagement and community operations within the leasing office of the property. This role is essential for maintaining smooth daily activities, conducting prospect tours, managing follow-ups, spearheading marketing initiatives, and supporting resident retention programs. The Community Concierge is responsible not only for administrative and clerical duties but also for facilitating the overall community atmosphere through ongoing outreach, event support, and brand advocacy. This position requires an individual who is adaptable, proactive, and passionate about creating exceptional living experiences that align with Core's mission to invent the future of living.

The role calls for a minimum commitment of 15 hours per week, working a minimum of 3-hour shifts on-site. Flexibility is crucial, as the position may require working evenings, weekends, and overtime. Responsibilities extend to assisting with move-ins and move-outs outside regular hours and being available for overnight on-call duties. The Community Concierge also plays a key role in marketing efforts, including curating and posting social media content, creating marketing materials, and establishing community partnerships. This multi-faceted role is designed for individuals eager to contribute meaningfully to community life and resident satisfaction, while gaining valuable experience in property management and real estate marketing. By joining Core Spaces, team members become part of a mission-driven company that values their perspectives, offers competitive compensation, and supports professional growth in a dynamic, people-focused environment.

Job Requirements

Maintain availability to work a minimum of 15 hours each week
Ability to work full shifts of at least 3 hours on-site
Flexibility to work evenings, weekends, and overtime
Ability to assist with move-ins, move-outs, and turns during extended hours
Capability to complete prospect tours and timely follow-ups
Ability to plan and execute marketing and resident events
Competency in social media content curation and posting
Willingness to perform evening and overnight on-call duties
Must comply with all company policies and standards
Ability to lift and move objects up to 50 pounds regularly
Capacity to bend, stoop, reach, and maintain physical equilibrium
Must have clear vision with or without correction
Ability to travel to client locations as required

Job Qualifications

High school diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings
Strong integrity and respect towards others and company principles
Effective written and verbal communication skills
Active listening and feedback abilities
Excellent time management and prioritization skills
Proficiency in Microsoft Office and Google Suite
Experience with social media content creation and marketing tools such as Canva

Job Duties

Ensure availability to work a minimum of 15 hours each week as determined by the Community Manager
Commit to working full shifts of at least 3 hours on-site
Be flexible to work additional hours including evenings, weekends, and overtime as needed
Assist with move-outs, turn, and move-ins beyond normal part-time hours
Complete all prospect tours of the community
Follow up with assigned prospects in a timely manner
Plan, implement, and perform marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities for the community
Curate content for social media and marketing materials
Post to social media as directed by the Community Manager
Create marketing materials using Canva
Responsible for evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events on behalf of the community
Assist in outbound marketing and leasing activities as needed
Complete special projects as assigned by the Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Ensure product presentation always meets brand and company standards