Community Concierge

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $14.75 - $19.00

Work Schedule

Flexible

Weekend Shifts

Benefits

a culture that provides a sense of belonging

competitive pay

Generous Paid Time Off

Employee assistance program

Company retirement options including 401(k) plus matching and Roth account option

Job Description

Core Spaces (Core) is a pioneering real estate investment manager established in 2010, specializing in student housing and build-to-rent (BTR) sectors. Core is distinguished not just as a real estate company but as a people-first organization, emphasizing relationship-building alongside property development. Their mission focuses on inventing the future of living by creating spaces and services that redefine how people live. Core’s culture is deeply rooted in six core values that guide every action: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), and GROW (Always Get Better). These principles create a collaborative and innovative environment dedicated to continuously improving the resident experience.

Core’s portfolio includes over 59,000 student housing beds owned or managed, with an additional pipeline of over 50,930 beds in development. In addition, their BTR division is actively developing, leasing, and planning over 3,000 homes across high-growth metropolitan areas nationwide. This strategic growth reflects Core’s commitment to delivering world-class amenities, progressive design, and hospitality-driven service in its communities. The company fosters a culture of inclusivity, ensuring a sense of belonging while providing competitive pay, generous paid time off, employee assistance programs, and retirement options including 401(k) matching and Roth account options.

The Community Concierge plays a critical on-site role within Core Spaces, primarily responsible for leasing office operations and resident engagement. This role includes conducting prospect tours, following up with leads, marketing and outreach activities, resident retention initiatives, and handling on-call duties during evenings or overnight shifts. The Community Concierge acts as a vital link between prospective residents and the property, ensuring a welcoming and seamless experience. Additionally, the position involves clerical and administrative support tasks, requiring adaptability, professionalism, and a commitment to Core’s brand standards and policies.

Available as a part-time role requiring a minimum of 15 hours per week, the Community Concierge must be flexible to work full shifts of at least 3 hours, including evenings, weekends, and overtime during peak periods such as turnovers. Key responsibilities include managing community marketing events, social media content creation using tools like Canva, fostering partnerships within the community, and supporting outbound leasing efforts. This position demands a proactive attitude, excellent communication skills, and the ability to operate independently while contributing positively to the community’s culture and Core’s mission of enhancing the residential living experience.

Job Requirements

Available to work at least 15 hours per week
Able to commit to shifts of minimum 3 hours each on-site
Flexible to work evenings, weekends, and overtime
Capable of assisting with after-hours move-outs, turns, and move-ins
Ability to conduct community prospect tours
Skilled in timely follow-up with prospects
Experience in planning and executing marketing and resident events
Ability to maintain brand standards
Competent in social media content creation and posting
Experience using Canva or similar design tools
Available for evening and overnight on-call duties
Comfortable presenting to groups such as student organizations
Ability to assist in outbound marketing and leasing
Capacity to complete special projects as assigned
Willingness to comply with company policies
Physical ability to lift up to 50 pounds and perform required physical tasks
Valid driver’s license and ability to travel to client locations

Job Qualifications

High school diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings
Demonstrated integrity and respect towards others and company principles
Ability to communicate effectively both in writing and speaking
Skilled in active listening and providing constructive feedback
Proficient in prioritizing and planning work activities efficiently
Experience collaborating and sharing key information to achieve organizational goals
Proficient in Microsoft Office and Google Suite

Job Duties

Ensure availability to work a minimum of 15 hours each week as determined by the Community Manager
Commit to working full shifts consisting of a minimum of 3 hours per shift on-site
Be flexible to work additional hours including evenings, weekends, and overtime as needed
Assist with move-outs, turn, and move-ins beyond normal part-time hours
Complete all prospect tours of the community
Follow up with assigned prospects in a timely manner
Plan, implement, and perform marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities for the community
Curate content for social media and marketing materials
Post to social media as directed by the Community Manager
Create marketing materials using Canva
Responsible for evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events on behalf of the community
Assist in outbound marketing and leasing activities as needed
Complete special projects as assigned by the Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Ensure product presentation always meets brand and company standards