Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
QCR Holdings, Inc. is a diversified financial services company that operates banking and financial institutions aimed at delivering exceptional services to its clients. The company is recognized for its commitment to fostering a culture of diversity, equity, and inclusion, believing that the differences among people are what make the company and its communities stronger. As a reputable organization in the retail banking sector, QCR Holdings, Inc. prioritizes excellent client service, compliance with regulatory standards, and community engagement. Their banking institutions offer a range of financial products and services designed to meet the varying needs of customers, supporting both personal and... Show More
Job Requirements
- High school diploma or equivalent
- previous banking, client service, or related field experience with cash handling
- excellent client service skills
- capability to prioritize and execute multiple tasks simultaneously in a demanding environment
- strong interpersonal and written communication skills
- capability to perform data entry utilizing banking software and Microsoft 365 with a high level of accuracy and attention to detail
- ability to work in a professional office environment
- willingness to travel to other bank locations
- availability to work on Saturdays
- ability to work overtime when required
- capacity to stand for extended periods
- ability to lift fifty pounds
Job Qualifications
- High school diploma or equivalent
- prior experience in banking or client service with cash handling
- strong client service orientation
- ability to multitask effectively in a busy environment
- excellent interpersonal and communication skills
- proficiency with banking software and Microsoft 365
- detail-oriented and accurate in data entry
- knowledge of federal banking regulations is a plus
- ability to work collaboratively within a team environment
Job Duties
- Process client transactions in a professional and efficient manner while following established policies and procedures
- accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed
- complete additional transactions including issuing cashier's checks, certified checks, EE bond and money orders
- process stop payment orders and change orders
- process and issue receipts on items left for collection, night drop and mail deposits
- balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses
- maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded
- complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation
- uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments
- balance cash vault according to established procedures
- process requests for foreign currency transactions
- identify potential fraud accounts and take appropriate action to prevent loss
- provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures
- follow all established procedures to ensure compliance with federal regulations
- maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals
- actively promote banking products and services to the community
- answer client questions, address client concerns, and provide resolutions to inquiries
- may quote client deposit rates
- collaborate with other team members to ensure a positive banking experience for all clients
- comply with all company or regulatory policies, procedures and requirements that are applicable to this position
- assist with client outreach and demonstrate support for company culture
- foster and preserve a culture of diversity, equity, and inclusion
- additional duties and responsibilities may be required to support the company's mission and vision
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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