Community Associate, Sunset North

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Healthcare benefits
401k plan
Life insurance
AD&D insurance
Paid Time Off
Paid parental leave
Paid holidays

Job Description

WeWork is a leading provider of flexible workspace solutions with a global presence spanning over 37 countries. As a dynamic company, WeWork is dedicated to creating innovative work environments designed to help businesses of all sizes thrive. Central to WeWork's mission is the desire to build a connected global community that empowers its members to realize their full potential while fostering collaboration and innovation. Our spaces are thoughtfully designed to inspire creativity, productivity, and meaningful interactions, enabling members to take their ideas to new heights.

At WeWork, the future of work is not just a concept but an active ... Show More

Job Requirements

  • College graduate with a four-year degree preferred
  • Customer service or sales experience a plus
  • Strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity and accountability
  • Passion for entrepreneurial communities
  • Understanding of WeWork’s mission and values
  • Proficient in basic computer skills

Job Qualifications

  • College graduate with a four-year degree preferred but not required
  • Customer service and/or sales experience is a plus
  • Strong verbal and written communication skills
  • Outstanding interpersonal and multitasking abilities
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork’s mission and values
  • Proficient in basic computer skills

Job Duties

  • Cover the front desk during business hours and act as an on-site point of contact
  • Greet members and guests with a welcoming demeanor
  • Ensure all guests comply with WeWork's sign-in policies
  • Build relationships with members and guests to foster community
  • Anticipate member and guest needs to personalize experience
  • Keep front desk clean and organized
  • Notify members about food deliveries and couriers
  • Provide event feedback and evaluate programming
  • Celebrate member milestones with gifts and notes
  • Promote and distribute event information
  • Ensure operational requirements for events are met
  • Record member notes in community systems
  • Connect members with each other
  • Recommend local services and venues
  • Engage members via WeWork network
  • Communicate building updates and policies
  • Manage mailroom processing and organization
  • Track and distribute mail and parcels
  • Resolve lost package issues
  • Manage keycard stock and key collection
  • Review emergency equipment usage
  • Support automated coffee machine operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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