Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.58
Work Schedule
Standard Hours
Benefits
Work Life Balance
Paid Time Off
paid company holidays
401k
Health Insurance
Quarterly bonus
Training and Development
Job Description
IWG is a global leader in flexible workspaces, providing professionals and businesses with the freedom to work from anywhere, anytime. Operating in over 120 countries, IWG offers a vast network of office spaces designed to meet the evolving needs of modern work environments. Their innovative approach focuses on flexibility, convenience, and accessibility, making it easier for employees and entrepreneurs to balance work and life effectively. The company is committed to creating inspiring spaces where collaboration, productivity, and community thrive, supporting a wide range of industries and professionals who seek adaptable working solutions. IWG's dedication to expanding their network allows them to provide opportunities for career growth, continuous development, and excellent work-life balance for their employees.
The role of Community Associate is based at the IWG center located at 525 Woodland Square Blvd, 2nd Floor, Conroe, Texas, United States. This is a full-time, permanent on-site position where the associate will be responsible for creating and nurturing an inclusive community within the workspace. The Community Associate acts as the first point of contact for members, ensuring their administrative and support needs are met to facilitate seamless business operations. Key responsibilities include managing day-to-day center activities, assisting customers with various requests—such as IT support, meeting room setup, and mail handling—and promoting community engagement through event organization and communication. The role requires excellent multitasking abilities, strong interpersonal skills, and a proactive approach to problem-solving. Employees in this position enjoy a competitive hourly wage of $18.58, a quarterly bonus plan, and a supportive work environment that encourages professional growth and collaboration. This opportunity is ideal for individuals who are enthusiastic about customer service, thrive in fast-paced settings, and are eager to contribute to a dynamic community focused on innovation and connectivity.
The role of Community Associate is based at the IWG center located at 525 Woodland Square Blvd, 2nd Floor, Conroe, Texas, United States. This is a full-time, permanent on-site position where the associate will be responsible for creating and nurturing an inclusive community within the workspace. The Community Associate acts as the first point of contact for members, ensuring their administrative and support needs are met to facilitate seamless business operations. Key responsibilities include managing day-to-day center activities, assisting customers with various requests—such as IT support, meeting room setup, and mail handling—and promoting community engagement through event organization and communication. The role requires excellent multitasking abilities, strong interpersonal skills, and a proactive approach to problem-solving. Employees in this position enjoy a competitive hourly wage of $18.58, a quarterly bonus plan, and a supportive work environment that encourages professional growth and collaboration. This opportunity is ideal for individuals who are enthusiastic about customer service, thrive in fast-paced settings, and are eager to contribute to a dynamic community focused on innovation and connectivity.
Job Requirements
- legally eligible to work in the United States
- at least 18 years old
- full-time availability
- excellent organizational skills
- good problem-solving capabilities
- effective communication skills
- experience in a customer-facing role
Job Qualifications
- high school diploma or equivalent
- minimum 1 year of customer service experience
- proficiency with MS Office and basic IT equipment
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- ability to build professional relationships
- positive and adaptable attitude
Job Duties
- manage center opening and closing procedures
- assist customers with WiFi, printing, and meeting room setup
- handle mail sorting and package notifications
- coordinate and promote community events
- respond to customer inquiries and requests promptly
- ensure accurate invoicing and service charges
- liaise with maintenance and service teams for facility issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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