Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
work life balance (no standard nights/weekends)
generous paid time off plans (sick and vacation)
11 Paid Company Holidays per calendar year (in addition to PTO)
competitive 401K Program with Company match
affordable and comprehensive health care for full-time team members
Quarterly bonus plan program
Training and development opportunities
Job Description
IWG is a global leader in flexible workspace solutions, operating the world\'s largest network of workspaces with presence in over 120 countries. Known for transforming how people work, IWG offers its customers the freedom to work from anywhere, providing convenience, short commutes, and flexible working arrangements. The company is dedicated to fostering a dynamic and inclusive workplace culture and expanding its network to meet the evolving needs of modern businesses and professionals. IWG strives to create environments where employees can thrive, find work-life balance, and develop their careers with competitive benefits and growth opportunities.Show More
The role of Community Associate at IWG is a pivotal position focused on supporting and enhancing the experience of customers within the company\'s centers. This role involves direct interaction with new and existing clients from diverse industries, helping to manage administrative tasks and creating a welcoming community atmosphere. A Community Associate ensures that customers receive attentive service, assisting with various needs such as workspace setup, technology support, invoicing accuracy, and coordination of events. The position demands excellent communication and interpersonal skills, the ability to handle multiple tasks simultaneously, and a proactive approach to problem-solving. Working closely with the Community Manager, the Community Associate plays a key role in organizing networking events and fostering a vibrant, connected workspace. This role offers a competitive hourly rate of $17.00, complemented by a quarterly bonus plan, and is designed to offer flexibility, a supportive team environment, and opportunities for career development within the growing flexible workspace industry.Show Less
Job Requirements
- Legally eligible to work in the country
- At least 18 years old
- Ability to manage multiple tasks simultaneously
- Good problem-solving skills
- Effective communication skills
- Experience with Microsoft Office
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Proficiency with MS Office and basic IT equipment
- Ability to adapt to fast-changing situations
- Positive attitude and enthusiasm
- Experience in a customer-facing role
Job Duties
- Manage customer relationships and provide support
- Handle administrative tasks and ensure workspace readiness
- Assist customers with technology and service inquiries
- Coordinate and promote community events
- Maintain accurate invoicing and service charges
- Resolve customer issues promptly and efficiently
- Collaborate with Community Manager on center operations and event planning
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs