Community Associate

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Benefits

work life balance (no standard nights/weekends)

generous paid time off plans (sick and vacation)

11 Paid Company Holidays per calendar year (in addition to PTO)

competitive 401K Program with Company match

affordable and comprehensive health care for full-time team members

Quarterly bonus plan program

Training and development opportunities

Job Description

IWG is a global leader in flexible workspace solutions, operating the world\'s largest network of workspaces with presence in over 120 countries. Known for transforming how people work, IWG offers its customers the freedom to work from anywhere, providing convenience, short commutes, and flexible working arrangements. The company is dedicated to fostering a dynamic and inclusive workplace culture and expanding its network to meet the evolving needs of modern businesses and professionals. IWG strives to create environments where employees can thrive, find work-life balance, and develop their careers with competitive benefits and growth opportunities.

The role of Community Ass... Show More

Job Requirements

Legally eligible to work in the country
At least 18 years old
Ability to manage multiple tasks simultaneously
Good problem-solving skills
Effective communication skills
Experience with Microsoft Office
Ability to work in a fast-paced environment

Job Qualifications

High school diploma or equivalent
Minimum 1 year of customer service experience
Strong communication and interpersonal skills
Proficiency with MS Office and basic IT equipment
Ability to adapt to fast-changing situations
Positive attitude and enthusiasm
Experience in a customer-facing role

Job Duties

Manage customer relationships and provide support
Handle administrative tasks and ensure workspace readiness
Assist customers with technology and service inquiries
Coordinate and promote community events
Maintain accurate invoicing and service charges
Resolve customer issues promptly and efficiently
Collaborate with Community Manager on center operations and event planning

Job Location

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