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Four Seasons logo

Community and Lifestyle Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
Comprehensive benefits package
training and professional development
Complimentary dry cleaning
Complimentary employee meals
Employee Discounts
Career growth opportunities

Job Description

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company that prides itself on delivering exceptional experiences through the dedication and passion of its employees. Known globally for a commitment to excellence, genuine hospitality, and refined luxury, Four Seasons continues to set the standard for service and quality in the hotel and residential industry. From its earliest beginnings, Four Seasons has fostered a culture of caring, respect, and continuous improvement among its team members, ensuring that every guest, resident, and partner receives memorable experiences filled with warmth and authenticity. This company stands as a beacon of luxury, trusted by... Show More

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality, event management, or related field
  • Minimum of 3 years experience in luxury hospitality, lifestyle programming, or event planning
  • Proven ability to manage budgets and contracts effectively
  • Strong communication skills and professional presence
  • Ability to work flexible hours including evenings, weekends, and holidays as required
  • Proficiency with digital communication tools and resident engagement platforms
  • Demonstrated ability to build strategic partnerships and networks
  • Excellent organizational and multitasking abilities

Job Qualifications

  • Proven experience in luxury hospitality, lifestyle programming, events, arts and culture, or community-building roles
  • Demonstrated success in event design and execution, including budget management and partnership development
  • Strong professional network across arts, culture, wellness, hospitality, luxury brands, and/or media
  • Exceptional interpersonal skills, with the ability to build rapport and influence across diverse audiences
  • High level of organization, creativity, attention to detail, and a proactive, entrepreneurial mindset

Job Duties

  • Develop and execute a comprehensive community and lifestyle strategy that enhances resident engagement and supports the overall business plan
  • Curate and manage a high-end annual calendar of exclusive events, experiences, and programming tailored to resident interests
  • Build and maintain strategic partnerships with cultural institutions, luxury and fashion brands, celebrity chefs, wellness professionals, artists, and other influential partners
  • Manage event budgets, vendor negotiations, contracts, and post-event reporting in collaboration with Residences Management
  • Act as a local ambassador for Four Seasons, promoting the lifestyle, brand, and residences through strong personal and professional networks
  • Oversee all stages of event execution from concept and proposal to on-site delivery and post-event follow-up
  • Manage resident communications related to lifestyle programming via the Four Seasons app, newsletters, and digital platforms
  • Provide exceptional resident-facing service, responding to inquiries, coordinating special requests, and resolving issues with professionalism and discretion
  • Coordinate operational elements including vendor access, deliveries, packages, elevator bookings, and collaboration with hotel departments
  • Maintain accurate homeowner profiles and ensure compliance with Residential Association rules, Four Seasons policies, and service standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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