Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
competitive hourly wage
opportunities for professional development
Inclusive and diverse work environment
Paid training and onboarding
flexible scheduling
employee recognition programs
supportive team culture
Job Description
Landmark Properties is a leading real estate management company specializing in student housing and residential communities across multiple locations in the United States. Renowned for its commitment to creating vibrant, engaging, and safe communities, Landmark Properties provides exceptional living experiences by blending innovative property management with excellent customer service. With years of expertise in the housing industry, Landmark Properties continues to grow its portfolio by maintaining high occupancy rates and fostering an inclusive, community-driven environment for residents and staff alike.
The Community Ambassador role at Landmark Properties is a pivotal position designed to connect with both prospective and current reside... Show More
The Community Ambassador role at Landmark Properties is a pivotal position designed to connect with both prospective and current reside... Show More
Job Requirements
- High school diploma or equivalent
- enrollment in a Bachelor’s degree program preferred
- strong organizational skills
- reliability and self-discipline
- proficiency in Microsoft Office Suite or related software
- ability to work evening and weekend hours
- availability during summer and Turn periods
- effective communication skills
- ability to handle resident inquiries and concerns professionally
- compliance with Fair Housing laws
Job Qualifications
- High school diploma or equivalent
- enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, or related field preferred
- proficient in Microsoft Office Suite or related software
- strong organizational skills
- ability to work evening and weekend hours including resident lockouts
- availability to work during summer and Turn periods
- excellent communication and interpersonal skills
- ability to manage time efficiently and meet deadlines
- knowledge of Fair Housing laws
Job Duties
- Understand the housing contract and all related addendums and clearly communicate information to prospective residents, residents, and guarantors
- Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including generating new leads, completing guest cards, scheduling and conducting tours, lead follow up
- Assist in promoting the community via social media platforms and participating in on- and off-campus marketing events
- Assist with email and text campaigns in Entrata and TextUs
- Represent the community and Landmark Properties in a professional manner
- Maintain a positive community environment and encourage participation in Residence Life activities
- Assist in resolving resident concerns and conflicts by escalating to the appropriate manager
- Perform daily opening and closing checklists, including model and tour route inspection, performing housekeeping as needed
- Attend and contribute to Landmark Lineup and required staff meetings
- Respond to internet and telephone inquiries in a timely and professional manner
- Enter Maintenance Requests as needed
- Keep detailed activity logs in prospect and resident accounts
- Label and log packages and send resident notifications
- Enforce community policies and procedures in accordance with the Housing Contract and report any violations to the Community Manager
- Adhere and comply with corporate procedures and government laws on Fair Housing
- Participate in all Turn-related activities including move-in and move-out days, unit inspections, and trash-outs
Job Location
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