Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Disability insurance
Job Description
CrowdRx, a prominent leader in event medical services and a key part of the Global Medical Response (GMR) family of solutions, is dedicated to delivering compassionate, quality medical care in emergency and patient relocation services. With a strong commitment to their core values, CrowdRx exemplifies excellence in providing health services through professional and skilled teams who respond rapidly to medical emergencies and transport needs. Their work not only impacts local communities but also reaches a global audience by providing timely and efficient medical transportation and support. The company fosters a work environment that prioritizes safety, professionalism, and continuous staff development,... Show More
Job Requirements
- High school diploma or equivalent
- some work experience preferably in dispatch or routing calls in customer service
- NAACS, IAMTCS certification or industry accepted equivalent
- emergency medical dispatch certification
- EMT-B or paramedic certification
- proficiency in any industry accepted dispatch software
- strong customer service skills
- minimum 2 years experience in EMS, 911, aviation dispatch or equivalent healthcare related dispatch or customer service role
- ability to remain calm during stress
- adaptability to evolving work demands
Job Qualifications
- High school diploma or equivalent (GED)
- some work experience preferably in dispatch or routing calls in customer service
- NAACS, IAMTCS certification or industry accepted equivalent
- emergency medical dispatch certification
- EMT-B or paramedic certification
- proficiency in any industry accepted dispatch software
- strong customer service skills with a high level of professionalism
- minimum 2 years experience in EMS/911/aviation dispatch or 2 years work experience as EMT or paramedic in 911 or hospital environment or minimum 2 years customer service or dispatch experience in non-911 environment with at least 1 year in healthcare, EMS, or public safety
- ability to remain calm during highly stressful situations
- ability to adapt and respond appropriately to evolving work demands
Job Duties
- Meet customer needs in a prompt, professional, courteous, and respectful manner
- serve as a resource for program partners
- utilize excellent telephone skills and etiquette
- relay flight requests rapidly and accurately to appropriate transport resources
- participate in ongoing staff development and skills maintenance
- promote a focus on patient and crew safety
- initiate post-accident incident plan (PAIP) when indicated
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: