(Commissioned) Guest Relations Specialist

Hyatt Vacation Club, a renowned leader in the vacation ownership industry, has established itself as a trusted name among travelers seeking memorable vacation experiences. As part of the globally recognized Hyatt brand, the company proudly offers a diverse portfolio of vacation ownership opportunities, blending the luxury and exceptional service Hyatt is known for with the flexibility and personalized experiences desired by today’s vacationers. Hyatt Vacation Club focuses on delivering outstanding value through premium resorts, personalized services, and exclusive benefits for its members and guests. With a strong commitment to quality, innovation, and customer satisfaction, Hyatt Vacation Club continues to grow and shape the future of vacation ownership.

We are currently seeking motivated individuals with strong customer service skills and local area expertise to join our award-winning sales and marketing team as Guest Relations Coordinators. This is an exciting opportunity for outgoing, driven professionals who are passionate about providing exceptional service and creating memorable experiences for guests. As a Guest Relations Coordinator, you will play a crucial role in offering concierge-style services to guests arriving on our promotional vacation packages, ensuring every aspect of their visit is seamless and enjoyable. The role involves conducting pre-arrival calls, engaging guests in person or over the phone, communicating the distinct benefits of the vacation packages, and providing expert recommendations about local attractions and dining. Your ability to build rapport and deliver personalized assistance will directly impact guest satisfaction and the overall success of our sales and marketing efforts.

This position offers a competitive environment with immediate 401(k) company match up to 6%, hotel and resort discounts, and abundant growth and development opportunities within the Hyatt organization. We pride ourselves on fostering a positive work culture that encourages teamwork, innovation, and professional advancement. If you have a flexible schedule and enjoy connecting with guests, we welcome you to become part of our dynamic team. Hyatt Vacation Club also values diversity and inclusion, actively promoting an equal opportunity workplace where every employee’s contribution is respected and celebrated. Join us as a Guest Relations Coordinator and help us continue our legacy of outstanding guest service and excellence in vacation ownership.