Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
flexible schedule
Training and Development
uniform provided
Job Description
International House of Pancakes, Inc. (IHOP Corporation) is a renowned franchise corporation known for its specialty in serving delicious breakfast and casual dining options. This particular franchise organization embraces the standard operating procedures developed by IHOP Corporation, ensuring quality and consistency across its operations. IHOP restaurants have established themselves as family-friendly and customer-oriented dining establishments, committed to providing a positive experience through both tasting great food and offering excellent service. This franchise emphasizes maintaining a clean, efficient, and welcoming environment for both customers and employees alike.
The role of Combo's / Bussers / Dish Machine Operators (DMO) at IHOP is crucial in maintaining the smooth operation of the restaurant. This position primarily focuses on cleaning and maintaining dishware and utensils to ensure the kitchen and dining areas remain fully operational and efficient. In addition to dishwashing responsibilities, the DMO performs various sanitation and housekeeping tasks required to uphold restaurant cleanliness and safety. Candidates will be expected to work cohesively within a team, demonstrating good communication skills and a willingness to assist others to meet operational demands.
The DMO role requires physical stamina as it demands standing for up to 8 hours in a shift and the ability to lift and/or move up to 50 pounds. Full mobility of hands and arms is essential as the job involves repetitive motions including loading, unloading, and handling kitchenware throughout the shift. Defined duties include following dish machine and sink procedures according to IHOP’s standard operating procedures to maintain food safety standards, completing food safety evaluations (FSE), supporting operational excellence tasks, and assisting with health department inspections. Furthermore, DMOs help foster a positive guest experience by handling guest relations concerning cleanliness and service quality.
In addition to dishwashing, employees in this position assist in unloading, unboxing, rotating, and properly storing food, equipment, and supplies. Maintaining stock levels and managing the dining area, including cleaning and resetting tables and chairs, are also part of the responsibilities. This position plays an important role in complying with all required local, state, and company health, sanitation, and safety regulations. Regular restroom checks and trash disposal are expected to ensure cleanliness is upheld throughout the restaurant.
IHOP values uniform and appearance standards for its employees to maintain a professional look, and the DMO position adheres to these standards as well. As requested by management, DMOs may also perform additional tasks to support restaurant operations. The position is suitable for individuals seeking to develop their skills within the food service industry and those willing to maintain a safe, organized, and efficient work environment in a fast-paced restaurant setting. The role offers opportunities to learn IHOP-specific training courses and procedures relevant to food safety and operational standards, making it an excellent entry point for candidates new to the hospitality industry or those seeking steady employment in a family-friendly environment.
The role of Combo's / Bussers / Dish Machine Operators (DMO) at IHOP is crucial in maintaining the smooth operation of the restaurant. This position primarily focuses on cleaning and maintaining dishware and utensils to ensure the kitchen and dining areas remain fully operational and efficient. In addition to dishwashing responsibilities, the DMO performs various sanitation and housekeeping tasks required to uphold restaurant cleanliness and safety. Candidates will be expected to work cohesively within a team, demonstrating good communication skills and a willingness to assist others to meet operational demands.
The DMO role requires physical stamina as it demands standing for up to 8 hours in a shift and the ability to lift and/or move up to 50 pounds. Full mobility of hands and arms is essential as the job involves repetitive motions including loading, unloading, and handling kitchenware throughout the shift. Defined duties include following dish machine and sink procedures according to IHOP’s standard operating procedures to maintain food safety standards, completing food safety evaluations (FSE), supporting operational excellence tasks, and assisting with health department inspections. Furthermore, DMOs help foster a positive guest experience by handling guest relations concerning cleanliness and service quality.
In addition to dishwashing, employees in this position assist in unloading, unboxing, rotating, and properly storing food, equipment, and supplies. Maintaining stock levels and managing the dining area, including cleaning and resetting tables and chairs, are also part of the responsibilities. This position plays an important role in complying with all required local, state, and company health, sanitation, and safety regulations. Regular restroom checks and trash disposal are expected to ensure cleanliness is upheld throughout the restaurant.
IHOP values uniform and appearance standards for its employees to maintain a professional look, and the DMO position adheres to these standards as well. As requested by management, DMOs may also perform additional tasks to support restaurant operations. The position is suitable for individuals seeking to develop their skills within the food service industry and those willing to maintain a safe, organized, and efficient work environment in a fast-paced restaurant setting. The role offers opportunities to learn IHOP-specific training courses and procedures relevant to food safety and operational standards, making it an excellent entry point for candidates new to the hospitality industry or those seeking steady employment in a family-friendly environment.
Job Requirements
- Preferred minimal work experience as a dishwasher
- Must be proficient in operating with different types of dishes
- Must know and follow all food safety procedures
- Must carry at least a high school diploma or equivalent
- Must have communication skills
- Must be able to prioritize tasks
- Maintaining a clean and well-organized working environment
- Bussing tables to collect soiled plates and flatware
- Maintaining availability of clean dishes at all times
- Cleaning kitchen appliances and machines
- Helping team members unload and store deliveries
- Assisting other staff members when needed
- Adhere to food safety procedures and regulations
- Taking out trash
- Washing garbage cans
Job Qualifications
- No prior experience or training required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to understand oral instructions in English and read English or Spanish
- Ability to communicate with customers
- Ability to read instructions, warning, and safety labels
- Ability to add, subtract, multiply, and divide in all units of measure
- Ability to apply common sense to carry out instructions
- Ability to deal with problems involving several concrete variables in standardized situations
- IHOP training coursework as assigned
Job Duties
- Develop and maintain professional and functional working relationships with IHOP employees and customers
- Pick up, sort, and wash all china, silverware, glassware, pots, pans, utensils
- Follow dish machine and/or sink procedures per IHOP SOP
- Perform Food Safety Evaluations, LTO Training, A/B Status, Operations Excellence, Health Department Inspections per IHOP SOP
- Execute Guest Relations for Normalized Guest Complaints Index
- Unload, unbox, rotate, and store food, equipment, and supplies
- Stock and rotate all needed supplies in service area and dining room
- Comply with all health, sanitation, and safety guidelines
- Dispose of trash properly
- Check restrooms every half hour for stocking levels and cleanliness
- Clean, clear, manicure, re-set tables, clean chairs, booths, and floors
- Perform cleaning duties according to posted cleaning charts
- Comply with IHOP uniform and appearance standards
- Perform other assignments as directed by management
Job Criteria
Experience
No experience required
Job Location
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