Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $20.25
Work Schedule
Flexible
Benefits
generous product discount
free sample products
Education and certification courses
Opportunity for growth
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation Time
Sick Time
Holiday time
Job Description
Sally Beauty Holdings is a prominent beauty retail company dedicated to offering a wide range of professional beauty products, including hair color, styling tools, and skincare essentials. Recognized for its leadership in the beauty industry, Sally Beauty Holdings operates numerous stores across the US and Canada, serving both professional cosmetologists and everyday consumers. The company takes pride in fostering an inclusive work environment where creativity, passion, and diversity are enthusiastically embraced. Sally Beauty Holdings values self-expression and innovation, believing that these qualities drive its success and growth within the competitive beauty market.
The open position is for a Color & Curl Concierge / Colour & Curl Specialist, a pivotal role within the sales team focused on driving the color and curl haircare business. This role combines deep technical knowledge with outstanding customer service and sales skills to maximize product sales and customer loyalty. The Color & Curl Concierge acts as a trusted advisor to customers by providing expert consultations on hair color and curl/texture needs, tailored recommendations, and thorough product education. The position not only demands proficiency in various beauty products but also requires the ability to build lasting relationships with clients and beauty professionals.
This role includes responsibilities such as leveraging market analysis to introduce customers to new and existing products, supporting customer service both in-store and virtually, and working closely with beauty salons, spas, barbershops, schools, and licensed cosmetologists. The Color & Curl Concierge is also instrumental in merchandising and maintaining brand standards to create an inviting shopping environment. This position requires ongoing education through online guided learning and certification courses, enabling the specialist to stay ahead of emerging trends and market changes.
Working at Sally Beauty Holdings means becoming part of a passionate and creative team that values professional growth. Employees in this role receive a generous product discount, free samples, and extensive training programs designed to enhance their expertise and career advancement opportunities. The company also offers competitive hourly pay starting at $17 depending on experience, along with potential access to benefits such as medical, dental, vision insurance, 401(k), vacation, sick, and holiday time depending on the number of hours worked.
Individuals interested in a career that blends beauty expertise with dynamic sales responsibilities will find this role challenging and rewarding. It combines retail experience, technical knowledge about hair color and curl care, and a commitment to exceptional customer engagement. This job is ideal for someone who has at least one year of retail or sales experience, is preferably a licensed cosmetologist in the US or Canada, possesses reliable transportation, and is willing and able to travel to industry shows and sales meetings several times a year. Strong business acumen, familiarity with POS systems, retail inventory, social media platforms, and excellent communication skills are all essential for success in this position.
Sally Beauty Holdings is committed to diversity, equality, and inclusion, ensuring all qualified applicants receive consideration without regard to race, color, religion, sex, national origin, or disability. The company requires all new hires to verify eligibility to work in the United States, fostering a safe and fair workplace for all employees. Join Sally Beauty Holdings for a career where your passion for beauty, professional growth, and innovation is valued, and where you can truly find beauty in you.
The open position is for a Color & Curl Concierge / Colour & Curl Specialist, a pivotal role within the sales team focused on driving the color and curl haircare business. This role combines deep technical knowledge with outstanding customer service and sales skills to maximize product sales and customer loyalty. The Color & Curl Concierge acts as a trusted advisor to customers by providing expert consultations on hair color and curl/texture needs, tailored recommendations, and thorough product education. The position not only demands proficiency in various beauty products but also requires the ability to build lasting relationships with clients and beauty professionals.
This role includes responsibilities such as leveraging market analysis to introduce customers to new and existing products, supporting customer service both in-store and virtually, and working closely with beauty salons, spas, barbershops, schools, and licensed cosmetologists. The Color & Curl Concierge is also instrumental in merchandising and maintaining brand standards to create an inviting shopping environment. This position requires ongoing education through online guided learning and certification courses, enabling the specialist to stay ahead of emerging trends and market changes.
Working at Sally Beauty Holdings means becoming part of a passionate and creative team that values professional growth. Employees in this role receive a generous product discount, free samples, and extensive training programs designed to enhance their expertise and career advancement opportunities. The company also offers competitive hourly pay starting at $17 depending on experience, along with potential access to benefits such as medical, dental, vision insurance, 401(k), vacation, sick, and holiday time depending on the number of hours worked.
Individuals interested in a career that blends beauty expertise with dynamic sales responsibilities will find this role challenging and rewarding. It combines retail experience, technical knowledge about hair color and curl care, and a commitment to exceptional customer engagement. This job is ideal for someone who has at least one year of retail or sales experience, is preferably a licensed cosmetologist in the US or Canada, possesses reliable transportation, and is willing and able to travel to industry shows and sales meetings several times a year. Strong business acumen, familiarity with POS systems, retail inventory, social media platforms, and excellent communication skills are all essential for success in this position.
Sally Beauty Holdings is committed to diversity, equality, and inclusion, ensuring all qualified applicants receive consideration without regard to race, color, religion, sex, national origin, or disability. The company requires all new hires to verify eligibility to work in the United States, fostering a safe and fair workplace for all employees. Join Sally Beauty Holdings for a career where your passion for beauty, professional growth, and innovation is valued, and where you can truly find beauty in you.
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate CosmoProf/BSG Culture Values and adhere to company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
