Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Standard Hours
Flexible
Benefits
product discount
free sample products
education opportunities
career advancement
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation Time
sick leave
Holiday time
Job Description
Our Company is a distinguished leader in the wholesale and retail distribution of professional beauty supplies, serving a diverse range of customers with high-quality products and exceptional service. With a strong commitment to inclusivity, self-expression, and innovation, the company cultivates a work environment where diversity is celebrated and all employees are empowered to thrive. Recognized for its forward-thinking approach and dedication to industry excellence, Our Company has established itself as a trusted resource in the beauty sector, continuously expanding its market presence through product expertise, customer education, and outstanding client relationships.
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) is a pivotal role within the organization that exemplifies the company’s dominance in color care and curl technology. This position entails a harmonious blend of sales acumen, technical knowledge, talent development, and strong interpersonal skills, all directed towards maximizing sales and enhancing customer satisfaction. The successful candidate will act as a steward to the beauty industry by fostering loyalty, building brand awareness, and driving hair color market share through comprehensive customer retention strategies and business partnerships.
In this role, the CCC/CCS provides expert advice on color and curl/texture care to a broad client base including professional beauty salons, barbers, spas, schools, and licensed cosmetologists. The role involves conducting product education sessions, both virtually and in-store, and utilizing market analysis to introduce new products and innovative concepts that align with current beauty trends. Extensive learning and certification through guided online courses form an integral part of the job, ensuring that the specialist stays abreast of emerging industry knowledge and best practices.
The CCC/CCS not only supports daily sales associate responsibilities but also plays a key part in maintaining brand integrity through meticulous merchandising, placement, and display of color and curl products. The role demands close communication with various departments and stakeholders to coordinate sales efforts, follow-ups, and problem resolution, thereby fostering a collaborative work culture.
Working with Our Company offers a stimulating and creative work atmosphere where employees are passionate about beauty. Benefits include generous product discounts, free sample products, and access to comprehensive education opportunities. Employees have ample chances for career advancement and may qualify for health benefits such as medical, dental, vision plans, 401k, as well as vacation, sick, and holiday leave, all contingent on work hours. The environment encourages a professional and positive image while supporting work-life balance and personal growth.
This position requires a candidate with strong business acumen, excellent communication skills both written and verbal, and a solid understanding of retail sales systems, inventory control, and visual merchandising. Flexibility and time management skills are essential, along with the ability to engage professionally with customers and colleagues. The requirement to pass a Color Certification Test within 60 days of hire underscores the technical expertise necessary for success in this role. The position may also entail periodic travel to shows, sales meetings, and work in other stores within the market area, reflecting the dynamic and interactive nature of the role.
Overall, the Color & Curl Concierge / Colour & Curl Specialist position represents a unique opportunity to join a company that values innovation, diversity, and professional excellence in the beauty industry. Candidates who are passionate about empowering customers through expert knowledge of color and curl care products and who enjoy a collaborative and customer-focused environment will find this role both rewarding and impactful.
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) is a pivotal role within the organization that exemplifies the company’s dominance in color care and curl technology. This position entails a harmonious blend of sales acumen, technical knowledge, talent development, and strong interpersonal skills, all directed towards maximizing sales and enhancing customer satisfaction. The successful candidate will act as a steward to the beauty industry by fostering loyalty, building brand awareness, and driving hair color market share through comprehensive customer retention strategies and business partnerships.
In this role, the CCC/CCS provides expert advice on color and curl/texture care to a broad client base including professional beauty salons, barbers, spas, schools, and licensed cosmetologists. The role involves conducting product education sessions, both virtually and in-store, and utilizing market analysis to introduce new products and innovative concepts that align with current beauty trends. Extensive learning and certification through guided online courses form an integral part of the job, ensuring that the specialist stays abreast of emerging industry knowledge and best practices.
The CCC/CCS not only supports daily sales associate responsibilities but also plays a key part in maintaining brand integrity through meticulous merchandising, placement, and display of color and curl products. The role demands close communication with various departments and stakeholders to coordinate sales efforts, follow-ups, and problem resolution, thereby fostering a collaborative work culture.
Working with Our Company offers a stimulating and creative work atmosphere where employees are passionate about beauty. Benefits include generous product discounts, free sample products, and access to comprehensive education opportunities. Employees have ample chances for career advancement and may qualify for health benefits such as medical, dental, vision plans, 401k, as well as vacation, sick, and holiday leave, all contingent on work hours. The environment encourages a professional and positive image while supporting work-life balance and personal growth.
This position requires a candidate with strong business acumen, excellent communication skills both written and verbal, and a solid understanding of retail sales systems, inventory control, and visual merchandising. Flexibility and time management skills are essential, along with the ability to engage professionally with customers and colleagues. The requirement to pass a Color Certification Test within 60 days of hire underscores the technical expertise necessary for success in this role. The position may also entail periodic travel to shows, sales meetings, and work in other stores within the market area, reflecting the dynamic and interactive nature of the role.
Overall, the Color & Curl Concierge / Colour & Curl Specialist position represents a unique opportunity to join a company that values innovation, diversity, and professional excellence in the beauty industry. Candidates who are passionate about empowering customers through expert knowledge of color and curl care products and who enjoy a collaborative and customer-focused environment will find this role both rewarding and impactful.
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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