Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Flexible
Benefits
product discount
free sample products
Education and certification courses
Career growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation Time
Sick Time
Holiday time
Job Description
Sally Beauty Holdings is a leading retailer and distributor specializing in professional beauty products and services. With a strong presence across the United States and Canada, Sally Beauty Holdings is renowned for its commitment to offering high-quality hair care, color, and curl products to both consumers and licensed professionals. The company fosters an inclusive and diverse work environment, emphasizing the value of creativity, self-expression, and community in driving innovation and growth. As a major player in the beauty industry, Sally Beauty Holdings supports personal and professional development through extensive education, certification programs, and career advancement opportunities.
The Color & Curl Concierge/Colour & Curl Specialist position is integral to Sally Beauty Holdings' commitment to excellence in customer service and product expertise. This role acts as a steward to the industry by demonstrating dominance in hair color and curl, along with strong capabilities in talent development, technical knowledge, social media engagement, business acumen, and salesmanship. The Color & Curl Concierge/Colour & Curl Specialist combines hands-on retail activity with strategic responsibilities aimed at maximizing sales and enhancing customer loyalty. The specialist plays a critical role in building lasting relationships with customers, salons, barbers, spas, cosmetology schools, and licensed professionals.
This position requires extensive training, including online guided learning and certification courses to ensure comprehensive knowledge of color and curl products and services. The specialist advises customers by analyzing their color and care needs, recommends professional products, and educates both in-store and virtually to enhance consumer understanding and satisfaction. The role also includes monitoring market trends, merchandising standards, and ensuring an inviting store environment that aligns with brand guidelines. In addition to customer-facing duties, the Color & Curl Concierge/Colour & Curl Specialist communicates effectively with team members and vendors to coordinate orders, sales progress, and problem resolution, ensuring operational excellence.
Sally Beauty Holdings values a dynamic, passionate workforce that thrives in a culture defined by creativity and mutual respect. Employees benefit from generous product discounts, free samples, and ongoing educational opportunities that foster professional growth. The company offers potential access to medical, dental, vision insurance, 401k plans, vacation, sick, and holiday time based on eligibility tied to average hours worked. The position demands a strong business sense, experience with retail sales technology, inventory control, and social media proficiency to engage and expand the brand's market share effectively.
Join Sally Beauty Holdings as a Color & Curl Concierge/Colour & Curl Specialist and be part of an innovative team dedicated to beauty and diversity. This full-time role emphasizes a professional presentation, excellent communication skills, and the ability to manage multiple projects, all while advancing industry knowledge and driving sales growth. The company is proud of its inclusive hiring practices and offers equal employment opportunities regardless of race, color, religion, national origin, sex, or disability. Candidates must be eligible to work in the United States and maintain certification to succeed in this essential and rewarding position.
The Color & Curl Concierge/Colour & Curl Specialist position is integral to Sally Beauty Holdings' commitment to excellence in customer service and product expertise. This role acts as a steward to the industry by demonstrating dominance in hair color and curl, along with strong capabilities in talent development, technical knowledge, social media engagement, business acumen, and salesmanship. The Color & Curl Concierge/Colour & Curl Specialist combines hands-on retail activity with strategic responsibilities aimed at maximizing sales and enhancing customer loyalty. The specialist plays a critical role in building lasting relationships with customers, salons, barbers, spas, cosmetology schools, and licensed professionals.
This position requires extensive training, including online guided learning and certification courses to ensure comprehensive knowledge of color and curl products and services. The specialist advises customers by analyzing their color and care needs, recommends professional products, and educates both in-store and virtually to enhance consumer understanding and satisfaction. The role also includes monitoring market trends, merchandising standards, and ensuring an inviting store environment that aligns with brand guidelines. In addition to customer-facing duties, the Color & Curl Concierge/Colour & Curl Specialist communicates effectively with team members and vendors to coordinate orders, sales progress, and problem resolution, ensuring operational excellence.
Sally Beauty Holdings values a dynamic, passionate workforce that thrives in a culture defined by creativity and mutual respect. Employees benefit from generous product discounts, free samples, and ongoing educational opportunities that foster professional growth. The company offers potential access to medical, dental, vision insurance, 401k plans, vacation, sick, and holiday time based on eligibility tied to average hours worked. The position demands a strong business sense, experience with retail sales technology, inventory control, and social media proficiency to engage and expand the brand's market share effectively.
Join Sally Beauty Holdings as a Color & Curl Concierge/Colour & Curl Specialist and be part of an innovative team dedicated to beauty and diversity. This full-time role emphasizes a professional presentation, excellent communication skills, and the ability to manage multiple projects, all while advancing industry knowledge and driving sales growth. The company is proud of its inclusive hiring practices and offers equal employment opportunities regardless of race, color, religion, national origin, sex, or disability. Candidates must be eligible to work in the United States and maintain certification to succeed in this essential and rewarding position.
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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