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Color & Curl Concierge Cosmoprof 06386

Raleigh, NC, USA|Onsite, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule

Job Description

Our company, BSG, is a renowned leader in the wholesale and retail distribution of professional beauty supplies. With a strong commitment to providing access to high-quality color and curl products, BSG has established itself as a trusted name in the beauty industry. The company embraces diversity and champions inclusivity, creating an empowering environment where employees and customers alike can thrive. This stands as a testament to BSG's core values of innovation, self-expression, and exceptional customer service. At BSG, the emphasis on professional growth and the celebration of individuality foster a workplace culture where team members are encouraged to excel and... Show More

Job Requirements

  • One year retail or full service sales
  • Licensed cosmetologist highly preferred
  • Reliable transportation to effectively service designated store and market
  • Working knowledge of retail sales, inventory control systems and visual merchandising preferred
  • Strong Microsoft Office including Excel and PowerPoint
  • Knowledge of Oracle and POS applications
  • Understanding of computers, mobile devices and social media platforms
  • Ability to travel to shows and sales meetings minimum three times a year
  • Ability to work in a constant state of alertness and safely
  • Commitment to scheduled hours with flexibility for additional hours
  • May be required to work in other stores and field
  • Strong time management and organization
  • Ability to present professional image
  • Strong written and verbal communication skills

Job Qualifications

  • One year retail or full service sales experience
  • Licensed cosmetologist highly preferred
  • Working knowledge of retail sales, inventory control systems and visual merchandising strongly preferred
  • Strong Microsoft Office skills, specifically Excel and PowerPoint
  • Experience with Oracle and POS applications
  • Comprehensive knowledge of computers, mobile devices and social media platforms
  • Ability to travel to shows and sales meetings at least three times a year
  • Strong time management and organization skills
  • Ability to present a professional image and interact positively with the public
  • Strong written and verbal communication skills at all levels

Job Duties

  • Dominate the industry in talent development, technical and selling skills
  • Passionate desire to learn and grow
  • Schedule, prepare and follow through on business development days to increase product knowledge and develop professional vendor and customer relationships
  • Remain agile to changes in the market while building industry knowledge and intuition
  • Be the category expert in color curl/texture, sharing information with team and customers
  • Create an organized work environment and workflow to efficiently service customers
  • Communicate upward and cross functionally regarding calls, visits, orders, sales progress, follow-up plans and assistance needed
  • Attend all meetings, functions and events and maintain regular contact
  • Conduct effective basic in-store, salon and virtual education
  • Determine customers needs and offer products and services aligned with those needs
  • Conduct periodic meetings to enhance employee relations and keep employees informed
  • Initiate business relationships to gain customer trust and confidence for effective selling and service
  • Develop and review market analysis, organize prospect funnel process and open new accounts with follow up
  • Meet or exceed established metrics, color growth goals and other standards
  • Establish technical expertise on products and programs
  • Implement marketing and merchandising programs, and survey assignments for social marketing
  • Utilize social media to drive business and promote customer and vendor events
  • Create customer profile system for major accounts outlining marketing, sales, and merchandising strategies
  • Resolve customer service issues in a timely and effective manner
  • Ensure correct store opening and closing procedures
  • Maintain high standards of color and curl merchandising, placement, signage and display
  • Coordinate company’s special promotion activities in color and curl categories
  • Own inventory accuracy with cycle counts, shelf stocking, and monitoring product turnover
  • Communicate with corporate partners on trends, styles and products
  • Utilize cold-calling to generate new customers
  • Comply with procedures on returns and approved conversions
  • Complete assignments and projects timely
  • Adhere to company safety procedures and laws

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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