Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,680.81 - $77,879.50
Benefits
Competitive compensation and 401k matching
insurance plans (health, dental, vision) and maternity benefits
access to deals and discounts through YouDecide
Participation in DRV PNK cancer research and treatment fundraising initiatives
Job Description
AutoNation is one of the largest automotive retailers in the United States, known for its innovative products, exceptional services, and comprehensive solutions that empower customers to make the best decisions for their automotive needs. With a vast network of dealerships nationwide and a strong, recognized brand presence, AutoNation offers a wide variety of new and used vehicles, customer financing options, parts, and expert maintenance and repair services. Beyond business, AutoNation demonstrates a commitment to social responsibility through initiatives like DRV PNK, which has raised over $40 million for cancer-related causes, positively impacting the lives of employees, customers, and communities they... Show More
Job Requirements
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Detail-oriented and organized
- Prior sales or retail experience preferred but not required
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
- Must have a valid, in-state driver’s license with an acceptable, safe driving record
Job Qualifications
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Detail-oriented and organized
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Experience and desire to work with technology
- Prior sales or retail experience preferred but not required
- Valid, in-state driver’s license with an acceptable, safe driving record
Job Duties
- Greeting customers and discussing repair options on the service drive or in the sales department
- Documenting customer repair needs and estimated costs
- Seeking customer approval for needed repairs
- Updating customers and internal Associates regarding repair status of vehicles while working in partnership with the collision center
- Understanding basic parameters of collision repair and insurance programs
- Working with other Associates on daily planning and release meetings
- Processing transactions and ensuring 100% compliance with all state and federal laws and regulations
- Following up with customers to ensure we have met their expectations
- Building rapport with customers to create a base of referrals
- Gaining superior product knowledge to effectively help customers
- Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies
- Providing exceptional customer experience to drive loyalty
Job Location
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