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Coffee Shop Barista (Mornings & Evening Shifts)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $16.80
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Work Schedule

Flexible

Job Description

Hy-Vee is a well-established and community-oriented grocery store chain known for its commitment to excellent customer service, quality products, and a welcoming shopping experience. As a leader in the retail grocery industry, Hy-Vee prides itself on fostering a positive work environment where employees are valued as the company’s greatest strength. The organization emphasizes teamwork, professionalism, and a customer-focused approach in every aspect of its business. Hy-Vee’s mission is reflected in its promise of "a helpful smile in every aisle," which highlights the company's dedication to creating a friendly and supportive shopping environment for customers and staff alike.

The Barista position at Hy-Vee’s Coffee Shop is designed for individuals who are passionate about delivering outstanding customer service while efficiently managing the day-to-day operations of the coffee shop department. This non-exempt role involves preparing and serving coffee and food items, maintaining cleanliness, and ensuring food safety standards are met. The successful candidate will play a key role in enhancing the overall customer experience through courteous, friendly, and timely service.

As a Coffee Shop Barista, you will be responsible for reviewing and filling customer orders accurately and handling food safely to maintain the quality and freshness expected by Hy-Vee customers. Additionally, you will actively contribute to a pleasant work environment by collaborating with coworkers and supporting store operations. The role requires a strong commitment to upholding company policies, personal hygiene, and a professional demeanor at all times.

This position requires a candidate who can multitask in a fast-paced retail environment, with duties including greeting customers, taking orders, replenishing stock, managing registers, and maintaining a tidy workspace. The starting hourly wage ranges from $13.50 to $16.80 based on experience, reflecting Hy-Vee's competitive compensation practices. The role is pivotal in upholding Hy-Vee’s brand image by providing an inviting atmosphere and exceptional service that encourages repeat business and customer loyalty.

In addition to day-to-day duties, the Barista will be expected to assist with a variety of secondary tasks such as dishwashing, ordering supplies, pricing products, and supporting other store departments as needed. This position does not have any direct supervisory responsibilities but contributes significantly to the success of the team and store operations.

Working at Hy-Vee offers the opportunity to develop valuable customer service skills, work in a supportive team environment, and be part of a reputable company that values each employee’s contribution. Hy-Vee promotes growth mindsets, results-oriented approaches, and professionalism, all of which are critical competencies for this role. Employment with Hy-Vee is contingent upon the successful completion of a pre-employment drug screen, ensuring a safe and healthy workplace for everyone.

Job Requirements

  • Must be 18 or older
  • Physical ability to perform medium work including lifting up to 50 pounds occasionally
  • Visual requirements including clarity of vision, color vision, depth perception and field of vision
  • Ability to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
  • Employment contingent upon passing a pre-employment drug screen

Job Qualifications

  • Less than high school education or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to carry out detailed but uninvolved written or verbal instructions
  • Ability to do simple addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Good communication skills
  • Ability to work well in a team environment

Job Duties

  • Provide prompt, efficient and friendly customer service exhibiting care, concern and patience
  • Smile and greet customers in a friendly manner
  • Make an effort to learn customers’ names and address them by name
  • Assist customers by escorting, securing products, loading/unloading items, noting suggestions and enhancing shopping experience
  • Answer the telephone promptly and provide friendly, helpful service including taking orders
  • Take customer orders at the counter
  • Work with co-workers as a team to ensure customer satisfaction
  • Handle food safely and maintain a clean work area
  • Review food freshness and ensure adequate supply is ready
  • Follow production lists and anticipate product needs daily
  • Prepare and replenish product as necessary
  • Check in and put away product, review invoices if applicable
  • Run registers and handle payments where applicable
  • Remove trash timely
  • Adhere to personal hygiene and dress guidelines
  • Follow company policies and store guidelines
  • Report to work on time and as scheduled

Job Criteria

Experience

Entry Level (1-2 years)


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