Coffee Shop Barista

Sioux Falls, SD, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Life insurance

Paid holidays

Job Description

Hy-Vee is a renowned employee-owned supermarket chain known for its commitment to community values and exceptional customer service. Founded in 1930, Hy-Vee has grown to become one of the leading grocery retailers in the Midwest, with stores operating in multiple states. The company prides itself on fostering a positive and supportive work environment, ensuring that every customer interaction is marked by helpfulness and friendliness. At the core of Hy-Vee's mission is the promise of "a helpful smile in every aisle," reflecting a culture that prioritizes teamwork, customer satisfaction, and continuous growth.

Within the Hy-Vee ecosystem, the Coffee Shop department stands out as a vibrant social hub where customers can relax and enjoy freshly brewed coffee along with tasty snacks. The Coffee Shop Barista plays an essential role in delivering a warm and welcoming experience that aligns with Hy-Vee's overarching commitment to service excellence. This position is classified as non-exempt under the Fair Labor Standards Act (FLSA) and typically involves daytime shifts, making it suitable for individuals seeking steady work hours and a dynamic retail environment.

As a Coffee Shop Barista at Hy-Vee, you will be responsible for more than just making coffee; you will be the face of the store’s Coffee Shop department, offering courteous, friendly, and efficient service to customers and coworkers alike. Your primary duties will include reviewing and filling customer orders accurately, handling food safely, maintaining a clean and organized workspace, and ensuring that all Coffee Shop products meet Hy-Vee's standards for freshness and quality. Providing prompt and patient service, greeting customers with a genuine smile, and learning customers' names to personalize interactions are key components of this role.

Team collaboration is highly valued within Hy-Vee, and as a Barista, you will work closely with store management and other departments to ensure the Coffee Shop operates smoothly and customers leave satisfied. The role also demands attentiveness to product needs, such as replenishing supplies and managing inventory, as well as operating registers and handling payments where applicable. Additionally, adherence to company policies on hygiene, dress code, and work ethics is mandatory to maintain the professional atmosphere of the store.

This role suits individuals who enjoy engaging with people, thrive in fast-paced environments, and have a positive growth mindset. Hy-Vee encourages employees to develop their skills and progress within the company, making this position a potential stepping stone into more advanced roles within the organization. The work environment involves physical activity, including lifting objects up to 50 pounds, and exposure to noise and cleaning chemicals, so candidates must be capable of meeting these physical demands.

Employment at Hy-Vee is contingent upon successfully passing a pre-employment drug screening, reflecting the company's dedication to a safe and secure workplace. If you are ready to contribute to a supportive retail experience that values customer service and teamwork, the Coffee Shop Barista position at Hy-Vee offers a fulfilling opportunity to be part of a trusted brand with a rich history and forward-looking vision.

Job Requirements

Less than high school education or equivalent experience
six months or less of similar or related work experience
ability to carry out detailed but uninvolved written or verbal instructions
ability to do simple addition and subtraction
ability to understand and follow verbal or demonstrated instructions
ability to write identifying information
ability to request supplies orally or in writing

Job Qualifications

Less than high school education or equivalent experience
six months or less of similar or related work experience
ability to carry out detailed but uninvolved written or verbal instructions
ability to do simple addition and subtraction
ability to understand and follow verbal or demonstrated instructions
ability to write identifying information
ability to request supplies orally or in writing

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
makes an effort to learn customers' names and to address them by name whenever possible
assists customers by escorting them to products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
answers the telephone promptly and provides friendly, helpful service to customers including taking customer orders
takes customer orders at the counter
works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
handles food in a safe manner and ensures the work area is always clean and neat
reviews the status and appearance of food for freshness
ensures an adequate food supply is ready and on hand and follows a production list
anticipates product needs daily
prepares and replenishes product as necessary
checks in product, puts product away, and may review invoices
runs the department registers and receives payment, makes change, where applicable
removes trash in a timely manner
maintains strict adherence to personal hygiene and dress guidelines
adheres to company policies and individual store guidelines
reports to work on time and when scheduled