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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Paid holidays
Job Description
Hy-Vee is a renowned employee-owned supermarket chain known for its commitment to community values and exceptional customer service. Founded in 1930, Hy-Vee has grown to become one of the leading grocery retailers in the Midwest, with stores operating in multiple states. The company prides itself on fostering a positive and supportive work environment, ensuring that every customer interaction is marked by helpfulness and friendliness. At the core of Hy-Vee's mission is the promise of "a helpful smile in every aisle," reflecting a culture that prioritizes teamwork, customer satisfaction, and continuous growth.
Within the Hy-Vee ecosystem, the Coffee Shop departme... Show More
Within the Hy-Vee ecosystem, the Coffee Shop departme... Show More
Job Requirements
- Less than high school education or equivalent experience
- six months or less of similar or related work experience
- ability to carry out detailed but uninvolved written or verbal instructions
- ability to do simple addition and subtraction
- ability to understand and follow verbal or demonstrated instructions
- ability to write identifying information
- ability to request supplies orally or in writing
Job Qualifications
- Less than high school education or equivalent experience
- six months or less of similar or related work experience
- ability to carry out detailed but uninvolved written or verbal instructions
- ability to do simple addition and subtraction
- ability to understand and follow verbal or demonstrated instructions
- ability to write identifying information
- ability to request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- answers the telephone promptly and provides friendly, helpful service to customers including taking customer orders
- takes customer orders at the counter
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- handles food in a safe manner and ensures the work area is always clean and neat
- reviews the status and appearance of food for freshness
- ensures an adequate food supply is ready and on hand and follows a production list
- anticipates product needs daily
- prepares and replenishes product as necessary
- checks in product, puts product away, and may review invoices
- runs the department registers and receives payment, makes change, where applicable
- removes trash in a timely manner
- maintains strict adherence to personal hygiene and dress guidelines
- adheres to company policies and individual store guidelines
- reports to work on time and when scheduled
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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