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Coffee Shop Barista

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.50 - $16.80
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule

Job Description

Hy-Vee is a renowned supermarket chain committed to providing exceptional customer service and a welcoming shopping experience. With a strong presence across multiple locations, Hy-Vee prides itself on a corporate culture that values its workforce as its greatest strength, promising "a helpful smile in every aisle." This commitment to customer satisfaction is deeply rooted in the engagement, dedication, and teamwork of its employees. Hy-Vee continuously fosters an environment that encourages a growth mindset, professionalism, and customer focus, ensuring that both customers and team members thrive in a collaborative workspace.

The Barista position within Hy-Vee's Coffee Shop department plays a crucial role in delivering this positive experience. This non-exempt role requires individuals who are passionate about coffee, food safety, and excellent customer service. Baristas are responsible for preparing and filling customer orders accurately and efficiently while maintaining a clean and organized work environment. This position emphasizes interpersonal skills, requiring baristas to greet customers warmly, remember names when possible, and assist in various ways to enhance the shopping experience. Employing a team-oriented approach, the barista works closely with coworkers to ensure smooth daily operations and uphold the store's reputation.

Beyond customer interaction, the role involves operational responsibilities, such as managing inventory, reviewing product freshness, prepping and replenishing items, and handling transactions when needed. Safety, hygiene, and adherence to company policies are vital components of the barista’s duties, ensuring a healthy and pleasant setting for staff and customers alike. Secondary tasks may include washing dishes, placing orders for supplies, pricing products, and supporting other departments when necessary, showcasing the flexibility and collaborative spirit Hy-Vee encourages among its staff.

Hy-Vee offers competitive hourly wages for this role, ranging from $13.50 to $16.80 based on experience. The company values growth and development, providing employees with opportunities to expand their skills and advance their careers within the organization. Working conditions typically involve fast-paced store environments with exposure to various equipment, cleaning agents, and some physical demands. Despite this, the role presents a rewarding opportunity for those who enjoy engaging with the public in a friendly and dynamic setting.

Overall, the Barista position at Hy-Vee is ideal for individuals seeking a customer-focused role in a supportive and growth-minded company. It blends the art of coffee preparation with meaningful customer connections and teamwork, all within a respected retail environment. Applicants should be ready for physical activity, time management challenges, and diverse task handling while maintaining enthusiasm and professionalism.

Job Requirements

  • Must be able to physically perform medium work
  • Must be able to exert up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
  • Must have clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction
  • Must have color vision, depth perception and field of vision
  • Must be able to climb, balance, stoop, kneel, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions

Job Qualifications

  • Less than high school or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to carry out detailed but uninvolved written or verbal instructions
  • Ability to do simple addition and subtraction
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to write identifying information
  • Ability to request supplies orally or in writing

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
  • Takes customer orders at the counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Handles food in a safe manner and ensures the work area is always clean and neat
  • Reviews the status and appearance of the food for freshness
  • Ensures that an adequate food supply is ready and on hand and develops or follows a production list
  • Anticipates product needs for the department on a daily basis
  • Prepares and replenishes product as necessary
  • Checks in product, puts product away, and may review invoices
  • Runs the department registers and receives payment, makes change, etc., where applicable
  • Removes trash in a timely manner
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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