
Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to providing exceptional customer service and a wide variety of quality products. Founded with a focus on community involvement and value, Hy-Vee operates as a grocery store with various departments designed to meet the diverse needs of its customers. The organization employs a comprehensive approach to retail, ensuring that customers experience a friendly shopping environment with the promise of "a helpful smile in every aisle." The company places a strong emphasis on fostering a workplace culture where employees are valued as the core strength of its operations, creating an engaging and supportive atmosphere for both staff and shoppers.
The Barista position at Hy-Vee Coffee Shop represents an exciting opportunity for individuals who are passionate about delivering excellent customer service in a fast-paced retail food environment. As a Barista, the role involves meticulous attention to customer orders, ensuring that food preparation and presentation meet the highest standards of safety and quality. The Barista will be responsible for maintaining the cleanliness and neatness of the work area, guaranteeing that health and safety standards are upheld at all times.
The role requires a customer-focused individual who embodies Hy-Vee's core values, including partnerships, a growth mindset, results orientation, and professionalism. Baristas are expected to create a positive company image by offering courteous and efficient service to customers and team members, smiling and greeting customers warmly, and making efforts to learn and use customers’ names to build rapport and enhance the shopping experience. Efficiency is key in managing order fulfillment promptly while working collaboratively with co-workers to maintain a pleasant working environment.
Responsibilities also extend to tasks such as taking customer orders at the counter and over the phone, ensuring the availability and freshness of food products, replenishing supplies, handling transactions at the register, and adhering strictly to company hygiene and dress codes. Supplementary duties may include washing dishes, ordering supplies, pricing items, and assisting in other store areas as needed. The job requires physical stamina and the ability to perform medium work tasks involving lifting, pushing, pulling, and other repetitive motions, while working in an environment that may present noise, equipment hazards, cleaning chemicals, and varying temperatures.
Hy-Vee offers a meaningful work experience where employees are empowered to contribute to the company’s mission of exceptional customer service. The Barista position is classified as non-exempt, and employment is contingent upon the successful completion of a pre-employment drug screen. This role is ideal for candidates seeking a part-time or full-time position in a dynamic coffee shop setting with opportunities for personal growth and development within a supportive retail environment. Hy-Vee’s dedication to its employees ensures that Baristas have the opportunity to thrive, build skills, and be part of a team that truly values mutual respect and customer satisfaction.
The Barista position at Hy-Vee Coffee Shop represents an exciting opportunity for individuals who are passionate about delivering excellent customer service in a fast-paced retail food environment. As a Barista, the role involves meticulous attention to customer orders, ensuring that food preparation and presentation meet the highest standards of safety and quality. The Barista will be responsible for maintaining the cleanliness and neatness of the work area, guaranteeing that health and safety standards are upheld at all times.
The role requires a customer-focused individual who embodies Hy-Vee's core values, including partnerships, a growth mindset, results orientation, and professionalism. Baristas are expected to create a positive company image by offering courteous and efficient service to customers and team members, smiling and greeting customers warmly, and making efforts to learn and use customers’ names to build rapport and enhance the shopping experience. Efficiency is key in managing order fulfillment promptly while working collaboratively with co-workers to maintain a pleasant working environment.
Responsibilities also extend to tasks such as taking customer orders at the counter and over the phone, ensuring the availability and freshness of food products, replenishing supplies, handling transactions at the register, and adhering strictly to company hygiene and dress codes. Supplementary duties may include washing dishes, ordering supplies, pricing items, and assisting in other store areas as needed. The job requires physical stamina and the ability to perform medium work tasks involving lifting, pushing, pulling, and other repetitive motions, while working in an environment that may present noise, equipment hazards, cleaning chemicals, and varying temperatures.
Hy-Vee offers a meaningful work experience where employees are empowered to contribute to the company’s mission of exceptional customer service. The Barista position is classified as non-exempt, and employment is contingent upon the successful completion of a pre-employment drug screen. This role is ideal for candidates seeking a part-time or full-time position in a dynamic coffee shop setting with opportunities for personal growth and development within a supportive retail environment. Hy-Vee’s dedication to its employees ensures that Baristas have the opportunity to thrive, build skills, and be part of a team that truly values mutual respect and customer satisfaction.
Job Requirements
- Must be able to physically perform medium work exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision
- Must be able to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Ability to understand and follow verbal or demonstrated instructions
- Ability to write identifying information
- Ability to request supplies orally or in writing
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Handles food in a safe manner and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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