Coffee Shop Barista

Overland Park, KS, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Paid holidays

Training and Development

Job Description

Hy-Vee is a well-established supermarket chain known for its commitment to quality products and exceptional customer service across its stores. With a strong emphasis on fostering a supportive work environment, Hy-Vee values its employees as its greatest strength. The company embodies the promise of "a helpful smile in every aisle," which reflects its dedication to creating a welcoming atmosphere for customers and a collaborative workplace for team members. Hy-Vee operates as a major player in the grocery and retail sector, maintaining high standards for customer satisfaction and employee engagement.

The Barista position within Hy-Vee's Coffee Shop Department plays a crucial role in delivering a pleasant customer experience through efficient and friendly service. This non-exempt position focuses on preparing and serving coffee and other beverages, handling food safely, ensuring cleanliness, and maintaining a positive image by interacting courteously with customers and colleagues. The role requires attention to detail in order fulfillment, managing food supplies, and adhering to company policies and hygiene standards. Furthermore, the Barista is expected to contribute to a productive team environment by supporting co-workers and responding promptly to customer needs, whether by taking orders or helping customers find products. This entry-level position supports Hy-Vee's mission by building lasting relationships with customers through personalized service, including learning and using customers' names and addressing individual needs with care and respect.

The role demands physical stamina to perform medium work, including lifting up to 50 pounds occasionally and various physical activities such as standing, walking, climbing, and repetitive motions related to the coffee shop environment. The Barista operates various equipment like registers, dishwashers, ice machines, and coffee-related tools, requiring competence in following safety guidelines. Working conditions involve managing multiple priorities under pressure, exposure to cleaning chemicals, and an environment with varying temperature extremes.

Employment for this position is contingent upon passing a pre-employment drug screen, and applicants must be 18 years or older. Hy-Vee encourages individuals seeking a dynamic role in a customer-facing setting to apply and become part of a company that prioritizes growth mindset, professionalism, customer focus, and results-oriented teamwork. This position offers an excellent opportunity for those seeking to enter the retail food and beverage industry with minimal prior experience, as the employer provides the necessary orientation and training to succeed in the role. The Barista role is integral to Hy-Vee's customer service promise and contributes directly to the overall positive shopping experience.

Job Requirements

Must be 18 or older
Less than high school or equivalent experience
Six months or less of similar or related work experience
Ability to carry out detailed written or verbal instructions
Ability to do simple math and record information
Ability to understand and follow instructions verbally or in writing
Must be able to perform medium work involving lifting up to 50 pounds occasionally
Must have clarity of vision, color vision, depth perception, and field of vision
Must be able to perform physical activities including climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions
Must adhere to company policies and hygiene standards
Must be punctual and reliable

Job Qualifications

Less than high school or equivalent experience and six months or less of similar or related work experience
Ability to carry out detailed but uninvolved written or verbal instructions
Ability to do simple addition and subtraction, copying figures, counting and recording
Possess ability to understand and follow verbal or demonstrated instructions, write identifying information
Ability to request supplies orally or in writing

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
Answers the telephone promptly, provides friendly service to customers who call including taking orders
Takes customer orders at the counter
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Handles food in a safe manner and ensures the work area is clean and neat
Reviews the status and appearance of food for freshness
Ensures that an adequate food supply is ready and on hand and follows a production list
Anticipates product needs daily
Prepares and replenishes product as necessary
Checks in product, puts product away, and may review invoices
Runs department registers and handles payments where applicable
Removes trash promptly
Maintains adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and store guidelines
Reports to work when scheduled and on time