Coffee Experience Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development programs
Career advancement opportunities
flexible scheduling

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, operating across 15 countries and serving millions of clients daily. The company prides itself on its commitment to delivering exceptional service to a diverse range of industries including education, healthcare, business, sports, and leisure. Known for fostering an inclusive work environment, Aramark places a strong emphasis on employee development, diversity, equity, and inclusion. Through empowering its employees and offering abundant career growth opportunities, Aramark strives to create a workplace where talent flourishes and aspirations are achieved.

The Coffee Experience Associate role at Aramark is designed for individuals who thrive in fast-paced, dynamic settings and enjoy engaging directly with customers. This full-time position involves preparing and serving specialty coffee and other beverages, assisting with food preparation, and providing outstanding customer service. The role offers a vibrant work atmosphere where every day is filled with action and social interaction, making it ideal for those who seek a lively working environment and the chance to develop professionally within the hospitality industry. As a Coffee Experience Associate, you will be responsible for maintaining a clean and organized workspace, handling cash and credit transactions with accuracy, and following strict health and safety protocols to ensure the quality of food and beverage service. Aramark values dedication and accountability, making sure that associates adhere to the brand’s protocols and appearance guidelines to sustain its reputation for excellence.

This position is also an excellent opportunity for anyone passionate about coffee culture and eager to blend their enthusiasm with customer service skills to create memorable experiences for guests. Whether you are already experienced in the field or looking to gain new skills, Aramark provides ongoing training and development programs to support your growth. The company encourages associates to take initiative, work both independently and as part of a team, and contribute positively to the workplace culture. Working as a Coffee Experience Associate gives you the chance to embark on a rewarding career path with a respected global employer that values your contributions and helps you build the foundation for future success.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Basic math competency
  • Ability to work a full-time schedule
  • Food Handling Certification required
  • Ability to stand, walk, bend, lift, push, and pull for extended periods
  • Willingness to wear Personal Protective Equipment (PPE) if required
  • Compliance with company dress code policies

Job Qualifications

  • Prior customer service experience recommended
  • Basic math skills and accurate counting ability
  • Ability to read English and follow verbal and written recipes
  • Food Handling Certification required
  • Ability to work independently with minimal supervision
  • Strong communication skills in English
  • Understanding and compliance with dress code policies

Job Duties

  • Handle cash and credit card transactions through a register/POS system
  • Greet and assist customers, anticipating their needs to ensure a positive experience
  • Follow brand procedures for making and serving coffee, tea, and specialty drinks
  • Prepare and serve food items according to facility standards
  • Maintain the cash register, complete cashier's reports, and manage bank deposits
  • Set up and break down coffee bar, workstations, or retail spaces to ensure cleanliness and order
  • Clean and sanitize equipment and work areas to comply with health regulations
  • Stock beverage coolers, snacks, condiments, and service items
  • Adhere to food safety and sanitation policies
  • Perform additional tasks as directed by management

Job Criteria

Experience

Mid Level (3-7 years)


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