Coffee Experience Associate

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
training programs
career advancement
Employee Discounts
flexible scheduling

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, serving millions of clients every day across 15 countries. Known for its dedication to delivering high-quality service, Aramark prides itself on creating sustainable solutions for clients, partners, communities, and the environment. The company fosters a workplace culture that values diversity, inclusivity, and equal opportunity employment. Aramark continually invests in the professional growth and career advancement of its employees by offering comprehensive training programs, leadership development, and skills workshops. By joining Aramark, employees become part of an organization committed to excellence and a dynamic work environment that promotes personal and professional success.

The Coffee Experience Associate role at Aramark is an exciting opportunity for individuals who thrive in fast-paced, sociable environments and are passionate about delivering outstanding customer service. This full-time position requires team members to prepare food, craft specialty coffee and tea drinks, and engage positively with customers, creating memorable experiences. While prior barista experience is not mandatory, having customer service experience and the ability to handle cash transactions will be advantageous. The role demands attention to detail, a basic understanding of math for accurate counting, and the ability to work independently with minimal supervision. Employees must be capable of following recipes accurately and communicating effectively in English.

Key responsibilities in this position include expertly operating the cash register or POS system, greeting and assisting customers proactively, and adhering to brand standards for food and beverage preparation. Associates are also responsible for maintaining cleanliness and sanitation standards within the workspace, ensuring that equipment is properly sanitized, and complying with health and safety regulations at all times. Physical demands of the job include lifting, bending, pushing, pulling, extended periods of walking and standing, and possibly wearing Personal Protective Equipment (PPE) as required. Wearing designated attire is mandatory to uphold company standards. Team members will also be entrusted with opening and closing the coffee bar or retail space, supplying beverage coolers, snacks, and condiments, and performing any additional duties as assigned by managers.

Aramark’s commitment to providing pathways for career advancement means Coffee Experience Associates have ample opportunities to grow professionally within the company. The role is ideal for individuals seeking a vibrant work atmosphere where they can apply their passion for coffee, customer service excellence, and teamwork in a supportive and evolving environment. With an emphasis on skill development and employee empowerment, Aramark’s Coffee Experience Associate role offers not just a job, but a platform for building a meaningful career in the hospitality and food service industry.

Job Requirements

  • Customer service experience recommended
  • history of handling cash beneficial
  • barista experience not required but recommended
  • basic understanding of math concepts and the ability to count accurately are vital
  • capacity to work independently with minimal monitoring
  • competence in English reading, communication, and recipe following
  • meeting the Food Handling Certification obligation
  • adherence to designated attire guidelines
  • physical requirements include lifting, bending, pushing, pulling, and extended walking and standing
  • use of Personal Protective Equipment could be mandatory

Job Qualifications

  • Customer service experience recommended
  • ability to handle cash beneficial
  • basic understanding of math concepts and counting accuracy
  • competence in English reading, communication, and recipe following
  • meeting the Food Handling Certification obligation
  • ability to work independently with minimal monitoring
  • adherence to designated attire guidelines
  • physical ability to perform lifting, bending, pushing, pulling, walking, and standing for extended periods
  • willingness to use Personal Protective Equipment when required

Job Duties

  • Expertly handle cash and credit card transactions through the operation of a register/POS system with precision
  • offer salutations and guidance to clients, anticipating their requirements to promote a positive interaction
  • implement the brand's protocols when crafting and delivering coffee, tea, and specialty drinks
  • adhere to the set standards of the facility when preparing and delivering food items to customers
  • prepare and maintain the cash register, complete the cashier's report, and handle bank transactions
  • comply with the cash handling protocols and rules established by Aramark
  • install and dismantle coffee bar, workstations, or retail space in a way that promotes cleanliness and structured arrangement
  • keep the work area clean and hygienic, making sure to sanitize equipment as needed
  • supply beverage coolers, convenient snacks, service items, and condiment options
  • ensure that all procedures for food and drink preparation adhere to health and safety regulations for sanitation purposes
  • be willing to handle any other tasks as mandated by managers

Job Criteria

Experience

Mid Level (3-7 years)


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