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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
team environment
Job Description
Hotel Maya Long Beach is a prestigious hospitality establishment known for its contemporary design and vibrant coastal atmosphere. Located in Long Beach, California, this hotel offers guests a unique blend of urban sophistication and beachside relaxation, catering to travelers seeking both comfort and style. The hotel features a range of amenities including luxurious accommodations, diverse dining options, and event spaces designed to accommodate conferences, weddings, and social gatherings. As part of a well-established hotel that prides itself on exceptional guest service and operational excellence, Hotel Maya continuously strives to create memorable experiences through its dedicated staff and innovative approaches to... Show More
Job Requirements
- Minimum two years of experience as a lead barista in a supervisory role
- strong understanding of coffee preparation and beverage recipes
- leadership skills with the ability to lead and motivate a team
- excellent verbal and written communication skills
- strong attention to detail to ensure product quality and adhere to standards
Job Qualifications
- Minimum two years of experience as a lead barista in a supervisory role
- strong understanding of coffee preparation and beverage recipes
- leadership skills with the ability to lead and motivate a team
- excellent verbal and written communication skills
- strong attention to detail to ensure product quality
- ability to manage conflicts and create a positive work environment
- experience in training and mentoring staff
- knowledge of coffee equipment maintenance and operation
- ability to work in a fast-paced, high-volume environment
- customer service orientation
Job Duties
- Oversee daily coffee cafe operations with a focus on espresso quality, beverage consistency, and service efficiency
- serve as the technical expert in espresso preparation including dialing in grinders, extraction standards, and beverage execution
- maintain and uphold recipe standards for all coffee and specialty beverages
- ensure proper maintenance, cleanliness, and operation of all coffee equipment
- provide hands-on training and ongoing coaching to baristas on coffee preparation and service standards
- support onboarding and development of new cafe team members
- reinforce speed, quality, and consistency standards during service
- lead by example in a fast-paced, high-volume service environment
- deliver friendly, attentive, and efficient guest service in the coffee cafe
- resolve guest service issues with professionalism and urgency
- create a welcoming and high-quality cafe experience consistent with hotel standards
- support cafe sales performance, cost control, and waste reduction efforts
- assist with inventory monitoring and ordering of coffee-related products
- coordinate with management on cafe staffing needs and service flow
- support reservations and coordination for larger parties as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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