
Job Overview
Compensation
Hourly
Range $15.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
This job opportunity is with a dynamic retail store environment specializing in Coffee Bar services. The establishment prides itself on delivering prompt, efficient, and friendly customer service, ensuring a welcoming atmosphere for all patrons. As a Coffee Bar Associate Supervisor, you will play a crucial role in maintaining the high standards of customer service while overseeing daily operations within the Coffee Bar. This position requires hands-on participation in store activities, including product handling, staff training, and performance evaluation, making it ideal for candidates who thrive in fast-paced and customer-focused settings.
The role involves working in varying temperature conditions—handling products in coolers at around 28 degrees Fahrenheit and freezers at approximately -20 degrees Fahrenheit. You will be responsible for supervising and coaching Coffee Bar associates, ensuring they meet performance standards and deliver exceptional service. The job demands multitasking and managing multiple priorities simultaneously to maintain smooth operations and customer satisfaction. You will also be expected to work safely around equipment and handle sharp knives, with occasional exposure to cleaning chemicals and dust.
This position is particularly suited for individuals who are comfortable in a fast-paced environment where stressful situations may arise. It involves shifts of varying lengths, including nights, weekends, and holidays, so flexibility and reliability are critical. Additionally, strong problem-solving skills and basic math abilities such as addition, subtraction, counting, and recording are essential to succeed in this role. Effective communication skills—both verbal and written—are necessary to follow instructions, request supplies, and ensure accurate merchandising.
The internal candidate responsibilities emphasize not only customer service excellence but also leadership in training, coaching, supervising, and evaluating associates, which supports continuous performance improvement and operational success. You'll develop your supervisory skills in a supportive yet challenging environment, contributing directly to customer experience and store success.
The role involves working in varying temperature conditions—handling products in coolers at around 28 degrees Fahrenheit and freezers at approximately -20 degrees Fahrenheit. You will be responsible for supervising and coaching Coffee Bar associates, ensuring they meet performance standards and deliver exceptional service. The job demands multitasking and managing multiple priorities simultaneously to maintain smooth operations and customer satisfaction. You will also be expected to work safely around equipment and handle sharp knives, with occasional exposure to cleaning chemicals and dust.
This position is particularly suited for individuals who are comfortable in a fast-paced environment where stressful situations may arise. It involves shifts of varying lengths, including nights, weekends, and holidays, so flexibility and reliability are critical. Additionally, strong problem-solving skills and basic math abilities such as addition, subtraction, counting, and recording are essential to succeed in this role. Effective communication skills—both verbal and written—are necessary to follow instructions, request supplies, and ensure accurate merchandising.
The internal candidate responsibilities emphasize not only customer service excellence but also leadership in training, coaching, supervising, and evaluating associates, which supports continuous performance improvement and operational success. You'll develop your supervisory skills in a supportive yet challenging environment, contributing directly to customer experience and store success.
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or retail preferred
- ability to work in cold storage environments
- capability to handle sharp knives safely
- good manual dexterity and physical stamina
- ability to work under pressure
- strong organizational skills
- adaptability to a fast-paced setting
Job Qualifications
- Ability to solve practical problems
- basic math skills including addition, subtraction, counting, and recording
- ability to understand and follow written, verbal, or demonstrated instructions
- effective oral and written communication skills
- visual clarity including color vision and depth perception
- ability to read product descriptions and shelf tags
- flexibility to work various shifts including nights, weekends, and holidays
Job Duties
- Provide prompt and friendly customer service
- train, coach, supervise, and evaluate Coffee Bar associates
- maintain performance standards
- supervise and participate in all Coffee Bar activities
- handle products in cooler and freezer environments
- manage multiple priorities effectively
- ensure safety and compliance with equipment handling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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