Coffee Attendant

Houston, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development programs

Diversity and inclusion initiatives

recognition programs

Job Description

Marriott Marquis Houston is a renowned hotel situated in the vibrant city of Houston, Texas. As a distinguished part of Marriott International, one of the world's leading hospitality companies, Marriott Marquis offers guests exceptional service and facilities in a modern urban setting. Located at 1777 Walker St, this hotel caters to both leisure and business travelers, providing luxurious accommodations, dining options, and event spaces. Marriott International has a global reputation for excellence and is known for embracing a diverse workforce and fostering an inclusive work environment. Marriott Marquis Houston reflects this commitment through its dedication to delivering a welcoming and memorable experience to guests while supporting employees' growth and success.

The role at Marriott Marquis Houston is a part-time, non-management position within the Food and Beverage and Culinary category. It offers a unique opportunity for individuals passionate about hospitality to join a dynamic team known for outstanding guest service and teamwork. This position is tip-eligible, rewarding employees not only with a base wage but also with monetary tips based on service quality. The role involves a variety of important tasks vital to maintaining the smooth operation of the hotel’s dining and beverage services, including opening and closing duties, order processing, customer interaction, and cleanliness maintenance. Candidates will gain valuable experience working with the MICROS point-of-sale system, preparing food and coffee, handling cash transactions accurately, and supporting team goals.

Working at Marriott Marquis Houston means becoming a part of an organization that prioritizes employee wellbeing and professional development. The company actively promotes diversity and inclusion in the workplace, ensuring equal opportunity regardless of background. Employees are encouraged to maintain professional appearances, demonstrate respect and dignity towards colleagues, and contribute to a collaborative and supportive team environment. Physical aspects of the job include the ability to move, lift and manipulate objects up to 25 pounds, stand or walk for extended periods, and navigate diverse workspaces safely.

JW Marriott, a luxury brand within Marriott International’s portfolio, emphasizes the importance of employees as the key to guest satisfaction. JW Marriott fosters innovation, genuine care, and a strong sense of community among its workforce, supporting personal and professional growth. By joining this team, employees are provided with training opportunities, recognition programs, and an environment centered on holistic wellness. Adopting The JW Treatment™, which is about exceptional care for both guests and staff, the company aims to create a workplace where individuals can thrive and become their best selves. Whether you are starting your career or building upon existing skills, the role at Marriott Marquis Houston offers a challenging and rewarding pathway in the hospitality industry.

Job Requirements

High school diploma or equivalent
no prior related work experience required
no supervisory experience required
no licenses or certifications required
ability to move, lift and manipulate objects weighing up to 25 pounds
ability to stand, sit or walk for extended periods
ability to read and visually verify information
ability to perform fine motor tasks requiring hand-eye coordination
ability to navigate confined spaces and use stairs
willingness to follow company safety policies and protocols
ability to communicate clearly and professionally

Job Qualifications

High school diploma or equivalent
proficiency in using MICROS point-of-sale system preferred
effective communication skills in both English and Spanish are a plus
ability to maintain professional appearance and demeanor
teamwork and interpersonal skills
ability to follow safety protocols and company policies
basic cash handling experience
customer service orientation

Job Duties

Perform opening and closing duties such as organizing provisions and necessary instruments
clean all equipment and areas
lock doors
organize, stock and maintain work areas
enter orders in the cashier system and obtain payments from customers
take orders, enter them into the MICROS system and prepare food and coffee
ensure appliances like coffee makers are turned on and off at appropriate times
clean tables and coffee cart areas
keep dishes, utensils, work areas, tables and equipment clean throughout the day
obtain necessary change for expected transaction levels
compute cash at the end of the shift, complete designated cashier reports, resolve discrepancies, issue receipts and secure the cash register
comply with all company safety policies and procedures
report maintenance issues, safety hazards, accidents or injuries
complete safety training and certifications
maintain a clean and professional uniform and personal appearance
protect company property and maintain information confidentiality
support and treat coworkers with dignity and respect
assist the team to reach common goals
comply with quality assurance expectations and standards
move, lift, transport, push, drag and place objects weighing less than 25 pounds unassisted
stand, sit or walk for extended periods
read and verify information visually
inspect tools, equipment or machinery for defects
grasp, turn and manipulate objects of various sizes and weights requiring fine motor skills and good hand-eye coordination
reach above head and below knees including bending and twisting
navigate narrow, confined or elevated spaces
ascend and descend staircases and service ramps
greet and acknowledge all guests according to company standards
communicate clearly and professionally
answer telephone calls with proper etiquette
perform other reasonable tasks as requested by supervisors