Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $11.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
leaves of absence
retirement plans
Paid Time Off
Hotel Room Discounts
Daily Pay access
Job Description
Holiday Inn Washington DC National Capital Mall is a vibrant and strategically located hotel situated near the iconic National Mall in Washington DC. The hotel places guests within walking distance of major landmarks such as the Smithsonian museums, U.S. Capitol, and the Washington Monument, making it an attractive destination for travelers seeking comfort and convenience. As part of the globally recognized Holiday Inn brand, known for consistently providing welcoming and quality lodging experiences, this property stands out through its dedication to exceptional guest service and community involvement. The hotel operates in a bustling environment, catering to a diverse clientele that... Show More
Job Requirements
- Previous restaurant experience
- Ability to stand and walk for long periods
- Ability to carry, push, pull, and lift heavy objects
- Good oral communication skills
- Ability to work in a fast-paced environment
- Organization and time management skills
Job Qualifications
- Previous restaurant experience
- Excellent communication skills
- Friendly demeanor
- Ability to thrive under pressure in a fast-paced environment
- Knowledge of POS systems
- Ability to stand and walk for long periods
- Good oral communication skills
- Organization and time management skills
Job Duties
- Answer questions about food and drinks, including ingredients, preparation, and accompanying items
- Greet newly seated guests warmly and within the time limit specified by outlet standards
- Take drink orders upon guest greeting, deliver beverages, and offer appetizers
- Promote menu items, such as appetizers, entrees, and desserts
- Input orders into the POS system
- Have knowledge of hotel services
- Follow alcohol awareness procedures to prevent guest intoxication
- Attend to guests’ needs when delivering food and check back to ensure satisfaction
- Garnish plates as specified by menu standards
- Maintain tables by checking drink levels, removing clutter, and providing extra napkins if necessary
- Total bill and present check upon removal of the last plate or upon request
- Maintain accurate currency exchange
- Keep station clean
- Keep immediate supervisor promptly and fully aware of all problems or unusual matters of significance
- Maintain free coffee and tea throughout the shift
- Perform assigned station side work
- Follow all food sanitation regulations, including personal hygiene, food safety, and area cleanliness
- Report any infractions to supervisor or manager immediately
- Follow cash handling and check control procedures, including coupons or complimentary item service
- Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook
- Accommodate fluctuating business demands by working shifts other than preferred or normally worked
Job Location
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