Cocktail Support Staff

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Work environment

Job Description

Dave & Buster's is a dynamic and popular entertainment and dining establishment known for combining a vibrant atmosphere with delicious food and exciting gaming options. As a leading restaurant and entertainment venue, Dave & Buster's offers a top-tier experience where guests can enjoy great drinks, food, and arcade games in an energetic and fun setting. The company is well-known for its commitment to exceptional guest service and creating memorable experiences that keep patrons coming back. Working at Dave & Buster's means being part of a lively and supportive team dedicated to delivering high-quality service in a fast-paced environment with a focus on enjoyment and customer satisfaction.

The Cocktail Support Staff role at Dave & Buster's is a critical position within the bar team that supports the bartenders by ensuring efficient operations behind the bar. This role involves maintaining a well-stocked and orderly bar, assisting with garnishes, ice, and other drink essentials, handling guest inquiries, and supporting a high level of service during busy periods. The Cocktail Support Staff helps to minimize guest wait times by promptly replenishing bar supplies and collaborating closely with bartenders to anticipate their needs. This role requires excellent communication skills, a proactive approach, and the ability to thrive in a lively and often noisy environment. The position demands physical activity including lifting, standing for long periods, bending, and moving efficiently throughout the bar area.

As an essential member of the bar team, Cocktail Support Staff at Dave & Buster's contribute to enhancing the fun and excitement by ensuring smooth bar operations that complement the food and entertainment offerings. This upbeat role offers a chance to work within a renowned entertainment venue that values teamwork, guest satisfaction, and adherence to safety and responsible alcohol service standards. With shifts available during weekdays, evenings, and weekends, this job is suitable for individuals who enjoy engaging with guests, maintaining organized workspaces, and being part of a fast-moving hospitality environment.

Dave & Buster's is an equal opportunity employer that values diversity and inclusion, providing a welcoming workplace where employees can grow and succeed. The company complies with all federal, state, and local nondiscrimination laws and participates in E-Verify where legally required. Joining Dave & Buster's means becoming part of a team that prioritizes outstanding guest experiences, positive team dynamics, and continuous operational excellence in one of the most vibrant entertainment settings available today.

Job Requirements

  • Be approachable and able to maintain a courteous and friendly attitude even during busy periods
  • Be available to work various shifts including weekdays evenings and/or weekends as required
  • Flourish in a lively fast-paced setting with a moderate to high level of background noise
  • Be able to understand and effectively communicate instructions and information
  • Be able to lift and carry items such as beverage cases ice containers and bus tubs weighing up to 30 pounds
  • Move efficiently within the bar area and remain standing for extended periods of time
  • Be able to walk or stand for the entire duration of their work shift
  • Frequently reach bend stoop lift and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

  • Ability to maintain a courteous and friendly attitude even during busy periods
  • Ability to work various shifts including weekdays evenings and weekends
  • Ability to understand and effectively communicate instructions and information
  • Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
  • Ability to work well in a lively fast-paced setting with moderate to high background noise
  • Physical capability to lift and carry items weighing up to 30 pounds
  • Ability to stand or walk for the entire duration of their work shift
  • Ability to frequently reach bend stoop lift and wipe down surfaces

Job Duties

  • Contributes significantly to providing excellent drink service that complements our food and entertainment enhancing the overall fun and excitement for our guests
  • Keeps the bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
  • Provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize guest wait times
  • Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
  • Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
  • Supports the bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
  • Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service

Job Criteria

Experience

Entry Level (1-2 years)


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