Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Job Description
Dave & Buster's is a dynamic and vibrant entertainment and dining venue known for combining delicious food, crafted beverages, and exciting games under one roof. This popular restaurant and bar destination attracts guests who seek a fun and memorable experience whether they are out for a casual meal, celebrating special occasions, or engaging in social entertainment. With a commitment to excellent service, a lively atmosphere, and quality offerings, Dave & Buster's has established itself as a leader in the hospitality industry across multiple locations. The company places high value on teamwork, guest satisfaction, and operational excellence, making it an ideal choice for individuals passionate about hospitality and entertainment service roles.
The role of the Cocktail Support Staff at Dave & Buster's is crucial to the overall smooth operation of the bar area. As an essential member of the bar team, the Cocktail Support Staff supports bartenders by managing the behind-the-scenes tasks that allow bartenders to focus on crafting exceptional beverages and delivering outstanding guest experiences. This position demands a high level of organization, attentiveness, and proactive support to maintain efficient service flow during both regular and peak hours. The Cocktail Support Staff helps maintain inventory, prepares drink garnishes, replenishes ice, and ensures the bar area is clean and well-organized. By doing so, the team member plays a significant role in reducing guest wait times and enhancing the upbeat atmosphere of the venue.
The responsibilities also include assisting with guest inquiries, supporting team communication, and adhering to all safety and responsible alcohol service standards. The ideal candidate thrives in a fast-paced environment, stays calm under pressure, and demonstrates a friendly and approachable demeanor at all times. This role typically requires physical stamina, the ability to lift moderately heavy items, and excellent interpersonal skills to contribute positively to guest interactions and team synergy.
This position offers the opportunity to be part of a well-recognized hospitality brand with a lively work environment that values diversity and inclusiveness. Employment with Dave & Buster's in this role involves working various shifts, including evenings and weekends, helping ensure a consistent, high-quality bar service experience for guests. By joining the team, employees gain valuable experience in bar operations, guest services, and teamwork within a fun and fast-paced entertainment setting. Dave & Buster's details and policies highlight their commitment to equal employment opportunity and compliance with legal standards, underscoring a supportive and professional workplace culture.
The role of the Cocktail Support Staff at Dave & Buster's is crucial to the overall smooth operation of the bar area. As an essential member of the bar team, the Cocktail Support Staff supports bartenders by managing the behind-the-scenes tasks that allow bartenders to focus on crafting exceptional beverages and delivering outstanding guest experiences. This position demands a high level of organization, attentiveness, and proactive support to maintain efficient service flow during both regular and peak hours. The Cocktail Support Staff helps maintain inventory, prepares drink garnishes, replenishes ice, and ensures the bar area is clean and well-organized. By doing so, the team member plays a significant role in reducing guest wait times and enhancing the upbeat atmosphere of the venue.
The responsibilities also include assisting with guest inquiries, supporting team communication, and adhering to all safety and responsible alcohol service standards. The ideal candidate thrives in a fast-paced environment, stays calm under pressure, and demonstrates a friendly and approachable demeanor at all times. This role typically requires physical stamina, the ability to lift moderately heavy items, and excellent interpersonal skills to contribute positively to guest interactions and team synergy.
This position offers the opportunity to be part of a well-recognized hospitality brand with a lively work environment that values diversity and inclusiveness. Employment with Dave & Buster's in this role involves working various shifts, including evenings and weekends, helping ensure a consistent, high-quality bar service experience for guests. By joining the team, employees gain valuable experience in bar operations, guest services, and teamwork within a fun and fast-paced entertainment setting. Dave & Buster's details and policies highlight their commitment to equal employment opportunity and compliance with legal standards, underscoring a supportive and professional workplace culture.
Job Requirements
- be approachable and maintain courteous and friendly attitude even during busy periods
- be available to work various shifts including weekdays evenings and/or weekends
- flourish in lively fast-paced setting with moderate to high background noise
- understand and effectively communicate instructions and information
- able to lift and carry items weighing up to 30 pounds
- move efficiently within bar area and remain standing for extended periods
- walk or stand for entire work shift
- frequently reach bend stoop lift and wipe down surfaces
- meet minimum legal age requirements for serving or handling alcoholic beverages
Job Qualifications
- Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
- The physical demands described below are representative of what a Cocktail Support Staff member must be capable of doing to successfully perform the essential functions of this job
Job Duties
- As an essential member of our Bar team, the Cocktail Support Staff plays a key role in ensuring the smooth and efficient flow of operations within the bar area
- You will be crucial in assisting our Bartenders, allowing them to concentrate on delivering exceptional beverage service and crafting memorable experiences for our Guests
- Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our Guests
- Keeps the Bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize Guest wait times
- Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
- Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
- Supports the Bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
- Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
- Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
- Responsible for stocking and arranging all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
- Assists with periodic inventory checks of bar stock as needed
- Checks and replenishes all required bar supplies before, during, and after service
- Reports any shortages to the Manager
- Maintains the cleanliness and orderliness of the entire bar area, including counters, shelves, refrigerators, and storage areas
- Provides assistance to other team members as required to ensure seamless overall operations
- Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
- Reasonable accommodations may be made to enable individuals with disabilities to perform these core responsibilities
- While performing the duties of a Cocktail Support Staff member, the team member will frequently need to:
- Be approachable and able to maintain a courteous and friendly attitude even during busy periods
- Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
- Flourish in a lively, fast-paced setting with a moderate to high level of background noise
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods of time
- Be able to walk or stand for the entire duration of their work shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Criteria
Experience
No experience required
Job Location
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