Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedules
retirement plans
Training and Development
Job Description
Dave & Buster's is a dynamic entertainment and dining venue known for its unique blend of delicious food, exciting games, and vibrant atmosphere that caters to guests of all ages. It operates as a restaurant and entertainment company, offering a full-service bar, a unique gaming experience, and memorable social gatherings. Dave & Buster's strives to create lively and engaging environments where guests can enjoy quality meals, beverages, and entertainment all in one place. As a leading brand in the hospitality and entertainment industry, it emphasizes excellent service, team collaboration, and providing top-notch guest experiences across its many locations nationwide. The company supports diversity, equal opportunity practices, and compliance with all legal requirements including responsible alcohol service and safety regulations.
The role of Cocktail Support Staff at Dave & Buster’s is integral to ensuring smooth bar operations and enhancing the overall guest experience. This position is ideal for individuals passionate about hospitality, who thrive in fast-paced, lively environments, and enjoy working as part of a collaborative team. As a key member of the bar team, the Cocktail Support Staff assists bartenders by replenishing supplies, preparing garnishes, managing stock levels, and maintaining the cleanliness and organization of the bar area. Your efforts enable bartenders to focus on crafting exceptional beverages and delivering outstanding customer service. The role demands excellent communication skills, physical stamina, and the ability to multitask efficiently while maintaining a positive and courteous attitude, especially during peak service periods.
In this role, you will play a supportive but essential function in promoting a fun and exciting atmosphere for guests, contributing directly to the venue’s unique entertainment experience. Responsibilities include monitoring stock and equipment, assisting with inventory, complying with responsible alcohol service laws, and fostering a cooperative work environment. This position offers varying shifts, including evenings, weekends, and holidays, providing flexibility and opportunities for those who enjoy working in dynamic settings. Dave & Buster's offers a commitment to employee development and values team members who exhibit reliability, attentiveness, and a dedication to enhancing guest satisfaction. If you enjoy being part of a spirited team that focuses on hospitality, fun, and guest engagement, this role within Dave & Buster's bar operations provides an excellent opportunity to develop your skills and be part of a nationally recognized brand.
The role of Cocktail Support Staff at Dave & Buster’s is integral to ensuring smooth bar operations and enhancing the overall guest experience. This position is ideal for individuals passionate about hospitality, who thrive in fast-paced, lively environments, and enjoy working as part of a collaborative team. As a key member of the bar team, the Cocktail Support Staff assists bartenders by replenishing supplies, preparing garnishes, managing stock levels, and maintaining the cleanliness and organization of the bar area. Your efforts enable bartenders to focus on crafting exceptional beverages and delivering outstanding customer service. The role demands excellent communication skills, physical stamina, and the ability to multitask efficiently while maintaining a positive and courteous attitude, especially during peak service periods.
In this role, you will play a supportive but essential function in promoting a fun and exciting atmosphere for guests, contributing directly to the venue’s unique entertainment experience. Responsibilities include monitoring stock and equipment, assisting with inventory, complying with responsible alcohol service laws, and fostering a cooperative work environment. This position offers varying shifts, including evenings, weekends, and holidays, providing flexibility and opportunities for those who enjoy working in dynamic settings. Dave & Buster's offers a commitment to employee development and values team members who exhibit reliability, attentiveness, and a dedication to enhancing guest satisfaction. If you enjoy being part of a spirited team that focuses on hospitality, fun, and guest engagement, this role within Dave & Buster's bar operations provides an excellent opportunity to develop your skills and be part of a nationally recognized brand.
Job Requirements
- meet minimum legal age requirements for serving or handling alcoholic beverages
- be approachable and able to maintain a courteous and friendly attitude even during busy periods
- be available to work various shifts including weekdays, evenings, and or weekends
- flourish in a lively, fast-paced setting with moderate to high level of background noise
- be able to understand and effectively communicate instructions and information
- be able to lift and carry items weighing up to 30 pounds
- move efficiently within the bar area and remain standing for extended periods
- be able to walk or stand for the entire duration of the work shift
- frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Qualifications
- high school diploma or equivalent
- previous experience in a bar or hospitality environment preferred
- excellent communication and interpersonal skills
- ability to work effectively in a fast-paced and team-oriented environment
- basic knowledge of responsible alcohol service guidelines
- strong organizational and multitasking abilities
- friendly and approachable demeanor
Job Duties
- contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
- keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
- maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
- aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
- supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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