Cocktail Support Staff

Sachse, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible scheduling

Career development opportunities

Job Description

Dave & Buster's is a leading entertainment and dining venue known for its vibrant atmosphere combining great food, drinks, and interactive games. Established as a premier destination for friends and families seeking fun and excitement, Dave & Buster's offers a unique blend of restaurant-style dining and arcade gaming. The company prides itself on delivering exceptional experiences with excellent customer service in a lively, dynamic setting. Employing a diverse team of enthusiastic professionals, Dave & Buster's fosters a supportive culture that values teamwork, safety, and responsible service. This role is designed as a vital component of the bar team, contributing significantly to the smooth operation and overall guest satisfaction within the venue. Employment with Dave & Buster's is typically full-time or part-time, offering competitive wages aligned with industry standards and opportunities for growth within the organization. The Cocktail Support Staff position is instrumental in ensuring that the bar area functions efficiently by assisting bartenders in maintaining stock levels, organizing supplies, and providing excellent guest service to create memorable experiences for patrons.

As a member of the bar team, the Cocktail Support Staff supports bartenders by replenishing essentials such as ice, garnishes, and glassware, helping to maintain an organized and welcoming bar environment. This role demands strong communication skills to promptly relay information about stock shortages, spills, or equipment issues to bartenders and supervisors. Attention to cleanliness and orderliness throughout the bar space is critical to fostering a safe and inviting atmosphere. The position requires being proactive in anticipating bartender needs during peak periods to minimize guest wait times and enhance service quality. Additionally, the Cocktail Support Staff plays a role in responsible alcohol service by adhering to company policies and state regulations, including verifying the legal age requirements for handling alcoholic beverages. Operating in a fast-paced, high-energy environment, candidates must be able to handle physical demands such as lifting up to 30 pounds, standing for long durations, and navigating a busy bar setting with attention to detail and a friendly, approachable manner. This role not only emphasizes teamwork and efficient operations but also contributes directly to the overall entertainment experience that Dave & Buster's is known for, making it an exciting and rewarding opportunity for individuals who thrive in dynamic hospitality roles.

Job Requirements

Meet minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts including weekdays evenings and/or weekends as required
Be able to flourish in a lively fast-paced setting with moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases ice containers and bus tubs weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach bend stoop lift and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

High school diploma or equivalent
Previous experience in a bar support or hospitality role preferred
Strong communication skills
Ability to work efficiently in a fast-paced environment
Knowledge of responsible alcohol service is a plus

Job Duties

Contributes significantly to providing excellent drink service that complements our food and entertainment enhancing the overall fun and excitement for our Guests
Keeps the Bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize Guest wait times
Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service