Cocktail Support Staff

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of a gaming arcade with a full-service restaurant and bar experience. Known for offering a vibrant atmosphere where guests can enjoy a variety of activities, live entertainment, and delicious food and drinks, Dave & Buster's has built a reputation as a premier destination for fun and social gatherings. With locations across the United States, the company fosters a lively, inclusive environment for employees and patrons alike. They emphasize quality customer service, teamwork, and a commitment to providing memorable experiences for every visitor.

As a Cocktail Support Staff member at Dave & Buster's, you will be an integral part of the bar team, playing a critical support role to the bartenders to ensure seamless bar operations. This position is essential in maintaining the flow of service during busy hours, helping bartenders focus on crafting exquisite beverages and delivering excellent customer interactions. Your duties will include replenishing bar supplies, preparing garnishes, managing inventory, and maintaining the cleanliness and organization of the bar area. By efficiently supporting the bartenders and anticipating their needs, you contribute to reducing wait times and enhancing the overall guest experience.

This role requires a proactive attitude, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will serve as a point of contact for guest inquiries directed to the bar while adhering to responsible alcohol service policies and safety regulations. The position demands physical stamina, including the ability to stand for extended periods, lift heavy items, and maintain a courteous and friendly demeanor even during peak business hours. Dave & Buster's values employees who can thrive in dynamic, lively settings and who are committed to upholding the company's standards for customer satisfaction and operational excellence.

Working as part of the Dave & Buster's team, you will be encouraged to foster positive relationships with your coworkers to promote a collaborative and enjoyable workplace. This role offers an opportunity to gain valuable experience in hospitality and service within an entertaining environment that prioritizes fun, professionalism, and guest happiness. Dave & Buster's is an equal opportunity employer that complies with federal, state, and local laws regarding nondiscrimination and participates in E-Verify where required by law. Employment here offers a chance to grow your career in the hospitality and entertainment industry while being part of a dynamic, guest-focused team.

Job Requirements

  • Meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
  • Be approachable and able to maintain a courteous and friendly attitude during busy periods
  • Be available to work various shifts including weekdays, evenings, and weekends
  • Flourish in a lively, fast-paced setting with moderate to high background noise
  • Understand and effectively communicate instructions and information
  • Be able to lift and carry items weighing up to 30 pounds
  • Move efficiently within the bar area and remain standing for extended periods
  • Be able to walk or stand for the entire duration of the work shift
  • Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain cleanliness and stock

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a bar or hospitality environment is beneficial
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced, team-oriented setting
  • Basic knowledge of responsible alcohol service and safety regulations
  • Ability to maintain composure and friendliness under pressure
  • Positive attitude and willingness to assist others

Job Duties

  • Contributes significantly to providing excellent drink service that complements food and entertainment, enhancing fun and excitement for guests
  • Keeps the bartender and supervisor informed of low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
  • Provides timely support by replenishing bar essentials, preparing drink garnishes, and ensuring adequate ice supplies to minimize guest wait times
  • Maintains a positive and helpful demeanor while supporting bartenders and anticipating their needs during peak periods
  • Aids with guest inquiries by communicating information to bartenders and ensuring the bar environment is clean and well-organized
  • Supports bartenders by retrieving necessary ingredients, glassware, and other items quickly and efficiently
  • Ensures used glassware is promptly collected and the bar area remains neat and organized throughout service

Job Criteria

Experience

Entry Level (1-2 years)


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