Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
401(k) Plan
Training and development programs
Job Description
Dave & Buster's is a renowned entertainment and dining company that offers a unique combination of great food, drinks, and an exciting gaming experience. Established to create memorable experiences for guests of all ages, Dave & Buster's has grown into a vibrant destination for social gatherings, casual dining, and entertainment. As a leader in the food and entertainment space, these venues combine an upscale sports bar setting with a variety of arcade and virtual reality games, appealing to a wide audience looking for fun and relaxation. The company prides itself on creating a lively atmosphere that caters not only to families but also to groups of friends and corporate clients, blending excellent customer service with high-quality menu offerings and an extensive selection of beverages.
The Cocktail Support Staff position at Dave & Buster's is a pivotal role within the bar team. This role is designed to provide essential support to bartenders, enabling them to focus on crafting outstanding drinks and delivering impeccable beverage service to guests. As a member of this team, the Cocktail Support Staff ensures that all bar operations run smoothly and efficiently by maintaining stock levels, preparing garnishes, managing ice supplies, and keeping the service area organized and clean. This position requires proactive communication with bartenders and supervisors to address any issues such as equipment malfunctions or low stock, thereby optimizing guest satisfaction and minimizing service delays.
In addition to logistical support, the Cocktail Support Staff also plays an important role in enhancing the guest experience through a positive, helpful demeanor and attentiveness during busy periods. They handle guest inquiries politely and efficiently, assist with inventory management, and contribute to the overall cleanliness and order of the bar environment. This role demands a high level of physical activity, including lifting, bending, and standing for extended periods, making it essential for applicants to be physically capable and adaptable to a fast-paced environment.
Working at Dave & Buster's means joining a dynamic team dedicated to fostering a supportive and productive workplace culture. The company upholds equal opportunity employment practices and complies with all legal regulations concerning nondiscrimination and responsible alcohol service. The Cocktail Support Staff is expected to meet legal age requirements for handling alcoholic beverages, comply with safety regulations, and adhere to company policies. This is an exciting opportunity for individuals eager to grow within the hospitality industry, develop teamwork skills, and contribute to creating enjoyable moments for a diverse clientele. Employment typically involves various shifts, including evenings and weekends, reflecting the high demand for entertainment and dining services. Overall, this role is central to delivering the quality experience that Dave & Buster's guests have come to expect and cherish.
The Cocktail Support Staff position at Dave & Buster's is a pivotal role within the bar team. This role is designed to provide essential support to bartenders, enabling them to focus on crafting outstanding drinks and delivering impeccable beverage service to guests. As a member of this team, the Cocktail Support Staff ensures that all bar operations run smoothly and efficiently by maintaining stock levels, preparing garnishes, managing ice supplies, and keeping the service area organized and clean. This position requires proactive communication with bartenders and supervisors to address any issues such as equipment malfunctions or low stock, thereby optimizing guest satisfaction and minimizing service delays.
In addition to logistical support, the Cocktail Support Staff also plays an important role in enhancing the guest experience through a positive, helpful demeanor and attentiveness during busy periods. They handle guest inquiries politely and efficiently, assist with inventory management, and contribute to the overall cleanliness and order of the bar environment. This role demands a high level of physical activity, including lifting, bending, and standing for extended periods, making it essential for applicants to be physically capable and adaptable to a fast-paced environment.
Working at Dave & Buster's means joining a dynamic team dedicated to fostering a supportive and productive workplace culture. The company upholds equal opportunity employment practices and complies with all legal regulations concerning nondiscrimination and responsible alcohol service. The Cocktail Support Staff is expected to meet legal age requirements for handling alcoholic beverages, comply with safety regulations, and adhere to company policies. This is an exciting opportunity for individuals eager to grow within the hospitality industry, develop teamwork skills, and contribute to creating enjoyable moments for a diverse clientele. Employment typically involves various shifts, including evenings and weekends, reflecting the high demand for entertainment and dining services. Overall, this role is central to delivering the quality experience that Dave & Buster's guests have come to expect and cherish.
Job Requirements
- Be approachable and able to maintain a courteous and friendly attitude even during busy periods
- Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
- Flourish in a lively, fast-paced setting with a moderate to high level of background noise
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods of time
- Be able to walk or stand for the entire duration of their work shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Qualifications
- Previous experience in a bar or hospitality environment preferred
- Strong communication and interpersonal skills
- Ability to work well under pressure and in a team setting
- Knowledge of responsible alcohol service practices
- High school diploma or equivalent
- Demonstrated customer service orientation
- Ability to multitask and prioritize tasks effectively
Job Duties
- Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
- Keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
- Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
- Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
- Supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
- Alerts the bartender or manager to any guest issues or concerns observed at the bar
- Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
- Responsible for stocking and arranging all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
- Assists with periodic inventory checks of bar stock as needed
- Checks and replenishes all required bar supplies before, during, and after service
- Reports any shortages to the manager
- Maintains the cleanliness and orderliness of the entire bar area, including counters, shelves, refrigerators, and storage areas
- Provides assistance to other team members as required to ensure seamless overall operations
- Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
- Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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