Cocktail Support Staff

Cleburne, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Employee assistance program

flexible scheduling

Job Description

Dave & Buster's is a premier entertainment and dining establishment that combines the excitement of a vibrant arcade with the indulgence of a full-service restaurant and bar. Known for delivering a unique fusion of food, fun, and games, Dave & Buster's appeals to a diverse crowd ranging from families and friends to corporate groups. This entertainment venue operates indoor amusement games and offers a lively atmosphere highlighted by high-quality food and drink options alongside engaging social events. Dave & Buster's has earned a reputation for creating memorable experiences that foster social connection and entertainment in an energetic setting. As part of the hospitality and entertainment industry, Dave & Buster's continues to grow with an emphatic focus on guest satisfaction, innovation in entertainment, and operational excellence.

The role of Cocktail Support Staff at Dave & Buster's is an essential position within the bar team that significantly contributes to the smooth and efficient operation of bar service. The Cocktail Support Staff plays a vital role in assisting bartenders by managing inventory, replenishing supplies, and maintaining an orderly bar environment to improve overall service speed and quality. This role requires maintaining constant communication with bartenders and supervisors concerning stock levels, equipment functionality, and potential guest concerns. Responsibilities also include preparing drink garnishes, managing glassware, and ensuring the bar counter and storage areas are clean and well organized. An important part of this position is to deliver timely support during busy periods by anticipating the needs of bartenders and contributing to an enjoyable and positive guest experience.

Beyond operational duties, the Cocktail Support Staff also act as a bridge between guests and bartenders by responding to guest inquiries and alerting bartenders or management about any concerns that arise during service. This role requires a positive attitude, excellent teamwork skills, and adherence to company policies and responsible alcohol service standards. Working in a fast-paced, lively environment demands attention to detail, physical stamina to stand and move for extended hours, and an ability to handle lifting and carrying of moderate weight items. The position is suited for someone who thrives in dynamic hospitality settings and enjoys being part of a collaborative team dedicated to exceptional guest service. Employment may involve varied shifts including evenings, weekends, and holidays, reflecting the entertainment and nightlife schedule at Dave & Buster's.

Overall, the Cocktail Support Staff position at Dave & Buster's is a pivotal supporting role aimed at enhancing beverage service effectiveness and guest satisfaction in a busy and energized environment. Candidates interested in hospitality, bar operations, and contributing to a vibrant entertainment venue will find this a rewarding opportunity to develop their skills and be part of a recognized brand in the hospitality industry. Dave & Buster's commitment to equal opportunity employment and adherence to compliance requirements underscores its dedication to fairness and inclusivity in the workplace. This role supports the overarching mission to deliver an exciting and memorable experience for every guest through outstanding service and teamwork.

Job Requirements

Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
Flourish in a lively, fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Meet minimum legal age requirements for serving or handling alcoholic beverages according to local regulations

Job Qualifications

Ability to communicate effectively with team members and guests
Positive and friendly attitude
Ability to work collaboratively in a fast-paced environment
Knowledge of bar safety and health standards
Basic understanding of bar inventory and supply management
Physical ability to perform required tasks including lifting and standing for long periods
Legal age to serve or handle alcoholic beverages according to local regulations

Job Duties

Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
Keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
Supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service