Cocktail Support Staff

Job Overview

briefcase

Employment Type

Part-time
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
team events

Job Description

Dave & Buster's is a premier entertainment and dining establishment known for combining a lively atmosphere, an extensive menu, and an exciting gaming experience all under one roof. With a national presence, Dave & Buster's caters to a diverse clientele looking for fun, food, and social interaction. The company values excellent customer service, teamwork, and an energetic environment that enhances every guest's visit. As a leader in the entertainment and restaurant industry, Dave & Buster's offers a unique blend of arcade games, delicious food, and beverages, creating an unforgettable experience for individuals, families, and groups of friends alike. The vibrant setting of Dave & Buster's requires a dedicated team that thrives in a fast-paced environment and is committed to delivering outstanding service while ensuring safety and compliance with all regulations.

The role of Cocktail Support Staff at Dave & Buster's is an essential member of the bar team, focusing on supporting bartenders to ensure smooth and efficient bar operations. This position is designed to assist bartenders by managing inventory, replenishing supplies, maintaining cleanliness, and handling guest inquiries in a courteous and professional manner. Cocktail Support Staff play a key role in creating a seamless beverage service experience that enhances guest enjoyment and supports the overall dining and entertainment atmosphere. The position is dynamic, requiring multitasking abilities and proactive communication with teammates. Staff must be able to anticipate bartenders' needs, manage stock levels, and swiftly address any issues that arise to minimize delays during busy service times.

As a Cocktail Support Staff member, you will be responsible for stocking and arranging bar supplies such as liquor, beer, wine, mixers, and glassware, ensuring that all necessities are readily available for bartenders. You will also prepare drink garnishes, maintain ice supplies, and keep the bar area orderly and clean throughout service hours. This role involves assisting with inventory checks and promptly reporting any shortages or equipment malfunctions to supervisors. Additionally, maintaining compliance with company policies regarding responsible alcohol service is a critical part of the role. This position demands a friendly and approachable demeanor while working under pressure in a fast-paced environment. Physical stamina is necessary as the role involves lifting, bending, standing for extended periods, and working shifts that may include evenings, weekends, and holidays. Employees in this position contribute significantly to the overall guest experience by supporting smooth bar operations and fostering a positive, team-oriented work environment.

Working at Dave & Buster's as a Cocktail Support Staff offers an opportunity to join a dynamic team in a fun and engaging atmosphere. The role is suitable for individuals who enjoy an active work environment and value efficiency, communication, and customer service excellence. While the description highlights key responsibilities and expectations, the company also emphasizes professional growth, teamwork, and adherence to safety and service standards. Dave & Buster's is committed to equal employment opportunities and encourages applicants from diverse backgrounds to contribute to its inclusive culture.

Job Requirements

  • must be at least the minimum legal age to serve or handle alcoholic beverages as per local regulations
  • able to work various shifts including weekdays evenings and weekends
  • able to lift up to 30 pounds
  • able to stand or walk for entire work shift
  • able to maintain courteous and friendly attitude during busy periods
  • able to work in a loud and fast-paced environment
  • able to communicate effectively
  • able to perform physical tasks including reaching bending stooping lifting and wiping surfaces

Job Qualifications

  • high school diploma or equivalent
  • excellent communication skills
  • previous experience in a bar or restaurant environment preferred
  • ability to work in a fast-paced environment
  • good interpersonal skills
  • knowledge of safe alcohol service practices
  • ability to multitask and prioritize duties
  • positive attitude and teamwork skills

Job Duties

  • contributes significantly to providing excellent drink service that complements food and entertainment enhancing overall fun and excitement for guests
  • keeps the bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
  • provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize guest wait times
  • maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
  • aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
  • supports the bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
  • ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
  • alerts the bartender or manager to any guest issues or concerns observed at the bar
  • complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
  • responsible for stocking and arranging all bar-related supplies including liquor beer wine mixers glassware and garnishes in designated storage locations
  • assists with periodic inventory checks of bar stock as needed
  • checks and replenishes all required bar supplies before during and after service
  • reports any shortages to the manager
  • maintains the cleanliness and orderliness of the entire bar area including counters shelves refrigerators and storage areas
  • provides assistance to other team members as required to ensure seamless overall operations
  • fosters positive working relationships with all team members to cultivate a supportive and productive atmosphere
  • must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef