Cocktail Support Staff

Colleyville, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

401(k) Plan

Training and Development

flexible scheduling

team events

Job Description

Dave & Buster's is a renowned entertainment and dining venue that combines food, drinks, and interactive gaming experiences into one exciting destination. As a leader in the hospitality industry, Dave & Buster's offers guests a unique atmosphere where great food meets fun and entertainment. With locations nationwide, the company prides itself on delivering exceptional customer service, creating memorable moments, and fostering a lively environment for guests of all ages. The establishment is committed to upholding high standards of safety and inclusiveness while providing a workplace that encourages growth and teamwork among its staff.

As a vital part of the bar team, the Cocktail Support Staff at Dave & Buster's plays an essential role in supporting bartenders to ensure smooth and efficient bar operations. This role is designed to enhance the overall guest experience by assisting bartenders with stock management, maintaining cleanliness, and ensuring that all bar essentials are readily available. Employees in this position help minimize guest wait times and contribute to crafting a lively and enjoyable bar environment. The Cocktail Support Staff must be proactive, with the ability to anticipate needs during peak service times, maintain communication with supervisors about stock levels and equipment issues, and help manage the bar space effectively.

This role suits individuals who thrive in fast-paced, social settings and require flexibility in work schedules, including evenings, weekends, and holidays. The physical demands include the ability to lift up to 30 pounds, remain on their feet for long periods, and perform repetitive motions such as bending, stooping, and reaching. Dave & Buster's offers this position as an opportunity to be part of an energetic team where collaboration and guest satisfaction are of utmost importance. The company emphasizes responsible alcohol service and adheres strictly to safety regulations, ensuring a safe and welcoming environment for both guests and staff. Working as a Cocktail Support Staff member provides a chance to develop hospitality skills while contributing to a fun and dynamic work environment that values inclusivity and equal employment opportunity.

Job Requirements

Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
Flourish in a lively, fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Ability to understand and effectively communicate instructions and information
Ability to maintain a courteous and friendly attitude even during busy periods

Job Duties

Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our Guests
Keeps the Bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize Guest wait times
Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service