Cocktail Support Staff

Plainview, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Job Description

Dave & Buster's is a premier entertainment and dining establishment widely recognized for combining great food, drinks, and a lively gaming atmosphere in a unique and energizing environment. Founded in 1982, Dave & Buster's has grown into a popular destination for guests seeking an engaging night out, offering an expansive menu of American cuisine alongside a full-service bar featuring expertly crafted cocktails. The company is known not only for its fun-filled gaming experiences but also for its strong commitment to guest satisfaction and superior hospitality. The atmosphere is designed to foster excitement and enjoyment, making it a favored spot for friends, families, and corporate groups alike. Dave & Buster's continually invests in the latest technology, games, and training to ensure that both its team members and guests have memorable interactions that exceed expectations.

As a Cocktail Support Staff member at Dave & Buster's, you will play a key role in the seamless operation of the bar area, acting as an essential support to the bartenders and contributing to an overall exceptional guest experience. This full-time role is integral in maintaining the flow of service by managing bar supplies, preparing garnishes, ensuring cleanliness, and delivering timely assistance to both the bartenders and guests. Your efforts will directly impact the efficiency of the bar, helping minimize wait times and allowing bartenders to focus on crafting excellent drinks and engaging with guests. The position requires a proactive and positive attitude to handle a fast-paced, high-energy environment where cooperation and communication are vital. As a valued team member, you will contribute to a welcoming and fun atmosphere that enhances the guest experience at Dave & Buster's. The role also demands an understanding of responsible alcohol service and adherence to safety regulations, ensuring a safe and enjoyable environment for all.

This position offers an opportunity to be part of a national brand recognized for its dynamic work culture and high standards of service. Dave & Buster's supports its employees through comprehensive training, a collaborative environment, and the chance to develop hospitality skills that can advance your career within the entertainment and food service industry. Working as Cocktail Support Staff, you will be part of an energetic team that values your contributions in creating memorable experiences for guests while supporting smooth daily operations behind the scenes.

Job Requirements

must meet minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
be approachable and able to maintain a courteous and friendly attitude even during busy periods
be available to work various shifts including weekdays evenings and/or weekends as required
flourish in a lively fast-paced setting with a moderate to high level of background noise
be able to understand and effectively communicate instructions and information
be able to lift and carry items such as beverage cases ice containers and bus tubs weighing up to 30 pounds
move efficiently within the bar area and remain standing for extended periods of time
be able to walk or stand for the entire duration of their work shift
frequently reach bend stoop lift and wipe down surfaces to maintain a clean and well-stocked bar
comply with all company rules and guidelines regarding responsible alcohol service and safety regulations

Job Qualifications

high school diploma or equivalent preferred
previous experience in a fast-paced food or beverage service environment is a plus
excellent communication and interpersonal skills
ability to work effectively both independently and as part of a team
strong attention to detail and the ability to multitask in a high-energy environment
knowledge of responsible alcohol service practices
basic math skills for inventory and stock management

Job Duties

contributes significantly to providing excellent drink service that complements our food and entertainment enhancing the overall fun and excitement for our guests
keeps the bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize guest wait times
maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
supports the bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service