Cocktail Support Staff

Pflugerville, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Professional development opportunities

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that combines a vibrant bar atmosphere with exciting games and great food to deliver an unmatched guest experience. As a leader in the casual dining and entertainment industry, Dave & Buster's operates numerous locations nationwide featuring a dynamic environment where guests can enjoy fun activities alongside a diverse menu of food and beverages. Committed to providing outstanding service, the company cultivates a team-oriented culture focused on delivering memorable moments to every guest.

The role of Cocktail Support Staff at Dave & Buster's is pivotal in maintaining efficient bar operations and supporting the bartenders in delivering exceptional drink service. This position is designed for individuals who thrive in lively, fast-paced environments and possess a proactive, helpful attitude. As a crucial member of the bar team, the Cocktail Support Staff ensures the smooth workflow behind the scenes by managing inventory, replenishing supplies, and assisting with the preparation of garnishes and drink essentials. Their contributions directly affect the overall pace and quality of service, helping bartenders focus on crafting drinks and engaging with guests. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively during busy service periods.

Additionally, Cocktail Support Staff are responsible for maintaining the cleanliness and organization of the bar area throughout service, ensuring compliance with company policies and legal regulations related to alcohol service. They also play an integral role in guest interactions by supporting bartenders with guest inquiries and promptly addressing any service issues. This position involves physical demands such as lifting beverage cases and being on your feet for extended periods, making it well-suited for energetic individuals who enjoy a fast-paced hospitality environment. Working various shifts, including weekends and evenings, is part of the role to meet business needs and provide consistent support during peak hours.

Overall, the Cocktail Support Staff position at Dave & Buster's offers a rewarding opportunity for individuals passionate about hospitality and teamwork. It presents a challenging yet enjoyable work atmosphere where employees contribute significantly to guests' positive experiences. This role acts as an essential support system within the bar team, fostering a cohesive work environment and ensuring the seamless delivery of beverage service that complements the fun and excitement inherent in Dave & Buster's entertainment concept.

Job Requirements

Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
Flourish in a lively, fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

Minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Ability to maintain courteous and friendly attitude during busy periods
Effective communication skills to understand and convey information
Experience working in fast-paced hospitality or bar settings is preferred
Ability to work various shifts including weekdays, evenings, and weekends as required
Capability to work standing for extended periods and move efficiently within the bar area
Basic knowledge of responsible alcohol service and safety regulations

Job Duties

Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
Keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
Supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service