Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Employee assistance program
Job Description
Dave & Buster's is a prominent entertainment and dining establishment known for its unique blend of video arcade games, sports viewing, and a full-service restaurant and bar. As a leading destination for fun and social gatherings, Dave & Buster's attracts a wide range of guests seeking exceptional food, innovative drinks, and exciting entertainment in a lively, energetic atmosphere. The company prides itself on delivering an engaging and memorable experience, combining high-quality service with fun and excitement. Employing a diverse team dedicated to guest satisfaction and operational excellence, Dave & Buster's operates across various locations and continually strives to be a top choice for customers looking for both entertainment and dining under one roof. The company fosters a collaborative work culture where team members support each other to create a positive and dynamic environment for guests and employees alike.
The role of Cocktail Support Staff at Dave & Buster's is integral to the seamless operation of the bar area, playing a critical support function to bartenders. This position focuses on ensuring that the bar remains fully stocked, clean, and efficiently managed during service hours, enabling bartenders to focus on crafting drinks and engaging with guests. Tasks include replenishing bar supplies like liquor, mixers, garnishes, and glassware, maintaining ice levels, and promptly clearing used glassware to uphold cleanliness and order. The Cocktail Support Staff also monitor stock levels, report issues such as spills or equipment malfunctions, and assist in inventory checks, contributing to smooth operations behind the scenes.
Moreover, the position demands proactive communication and teamwork, especially during peak service times, to anticipate and respond to the bartenders’ needs quickly and effectively. Individuals in this role must be approachable and friendly, maintaining a positive demeanor while managing the physical demands of the job, including lifting up to 30 pounds, standing for long periods, and working in a high-energy, noisy environment. Additionally, compliance with all safety and responsible alcohol service guidelines is mandatory. The role offers an opportunity to be part of a well-established brand that values service quality, teamwork, and creating enjoyable experiences for guests. Employment is scheduled across various shifts including evenings and weekends, ensuring the availability needed for busy operational periods. The job emphasizes a supportive role within the bar team, contributing directly to guest satisfaction and operational success at Dave & Buster's.
The role of Cocktail Support Staff at Dave & Buster's is integral to the seamless operation of the bar area, playing a critical support function to bartenders. This position focuses on ensuring that the bar remains fully stocked, clean, and efficiently managed during service hours, enabling bartenders to focus on crafting drinks and engaging with guests. Tasks include replenishing bar supplies like liquor, mixers, garnishes, and glassware, maintaining ice levels, and promptly clearing used glassware to uphold cleanliness and order. The Cocktail Support Staff also monitor stock levels, report issues such as spills or equipment malfunctions, and assist in inventory checks, contributing to smooth operations behind the scenes.
Moreover, the position demands proactive communication and teamwork, especially during peak service times, to anticipate and respond to the bartenders’ needs quickly and effectively. Individuals in this role must be approachable and friendly, maintaining a positive demeanor while managing the physical demands of the job, including lifting up to 30 pounds, standing for long periods, and working in a high-energy, noisy environment. Additionally, compliance with all safety and responsible alcohol service guidelines is mandatory. The role offers an opportunity to be part of a well-established brand that values service quality, teamwork, and creating enjoyable experiences for guests. Employment is scheduled across various shifts including evenings and weekends, ensuring the availability needed for busy operational periods. The job emphasizes a supportive role within the bar team, contributing directly to guest satisfaction and operational success at Dave & Buster's.
Job Requirements
- Be approachable and able to maintain a courteous and friendly attitude even during busy periods
- Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
- Flourish in a lively, fast-paced setting with a moderate to high level of background noise
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods of time
- Be able to walk or stand for the entire duration of their work shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Qualifications
- High school diploma or equivalent
- Previous experience in a bar support or similar hospitality role preferred
- Knowledge of bar operations and beverage service is a plus
- Ability to maintain a courteous and friendly attitude during busy periods
- Strong communication and teamwork skills
- Ability to work efficiently under pressure in a fast-paced environment
- Basic understanding of responsible alcohol service policies
- Physical stamina to stand for extended periods and perform manual tasks
- Must meet legal age requirements for alcohol service
Job Duties
- Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
- Keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
- Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
- Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
- Supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
- Alerts the bartender or manager to any guest issues or concerns observed at the bar
- Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
- Responsible for stocking and arranging all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
- Assists with periodic inventory checks of bar stock as needed
- Checks and replenishes all required bar supplies before, during, and after service
- Reports any shortages to the manager
- Maintains the cleanliness and orderliness of the entire bar area, including counters, shelves, refrigerators, and storage areas
- Provides assistance to other team members as required to ensure seamless overall operations
- Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
- Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Job Criteria
Experience
No experience required
Job Location
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