Cocktail Support Staff

Dickinson, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Career development opportunities

Job Description

Dave & Buster's is a renowned entertainment and restaurant company known for combining dining with games and unique party experiences, creating an exciting atmosphere for guests of all ages. Founded as a premier entertainment venue, the company blends a vibrant bar and restaurant setting with interactive arcade games and live entertainment. This popular establishment is recognized for its commitment to exceptional guest experiences, with a focus on fun, service, and quality. Dave & Buster's operates multiple locations across the United States, maintaining high standards in customer service and hospitality, making it a favored choice for casual dining and group events alike.

The Cocktail Support Staff plays a vital role in the overall success and smooth operation of the bar area within Dave & Buster's dynamic environment. This position is essential in supporting the bartenders, allowing them to focus on delivering handcrafted cocktails and personalized guest service without interruption. The Cocktail Support Staff is responsible for maintaining bar efficiency by replenishing supplies, preparing garnishes, managing inventory, and ensuring that the bar remains clean and well-organized at all times. The role demands a friendly and positive attitude, especially during peak hours, to contribute to an enjoyable atmosphere for guests.

In addition to stocking and supply duties, this position includes assisting with guest inquiries and maintaining communication with bartenders and management about stock levels, equipment issues, or guest concerns. The Cocktail Support Staff must comply with all safety and responsible alcohol service guidelines, adhering strictly to legal standards and company policies. Working in a lively and fast-paced setting, this role requires physical stamina to stand for extended periods and handle the physical demands of lifting and moving bar-related items. Shift flexibility, including evenings, weekends, and holidays, is an integral part of this role to meet the operational needs of the facility.

This position is suitable for individuals who thrive in team-oriented environments and enjoy contributing to memorable guest experiences in a fast-changing, energetic workplace. As part of the Dave & Buster's team, the Cocktail Support Staff will engage in fostering a positive work culture and maintaining relationships with colleagues to support seamless overall operations.

Job Requirements

Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts including weekdays evenings and/or weekends as required
Flourish in a lively fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases ice containers and bus tubs weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach bend stoop lift and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Prior experience in a bar or food service environment is advantageous
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced and lively environment
Positive attitude and team player mentality

Job Duties

Contributes significantly to providing excellent drink service that complements food and entertainment enhancing the overall fun and excitement for Guests
Keeps the Bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize Guest wait times
Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service