Cocktail Support Staff

Fulshear, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Job Description

Dave & Buster's is a well-known entertainment and dining establishment, combining the excitement of a gaming arcade with an exceptional food and beverage experience. Renowned for its vibrant atmosphere and diverse offerings, Dave & Buster's provides a unique venue where guests can enjoy games, a wide selection of drinks, and delicious food. With locations across the United States and a commitment to excellent customer service, this company thrives on creating memorable experiences for its patrons. Dedicated to a lively and inclusive environment, Dave & Buster's is an ideal workplace for motivated individuals who value teamwork and guest satisfaction.

The role of the Cocktail Support Staff is integral to the smooth and efficient operations of the bar area within Dave & Buster's bustling environment. This position supports the Bartenders by managing stock levels, replenishing supplies, and ensuring the bar remains neat and organized, thereby allowing Bartenders to focus on delivering exceptional beverage service. As a Cocktail Support Staff member, you will play a crucial part in enhancing the guest experience by facilitating prompt and seamless drink service, assisting with inventory checks, and maintaining a positive, proactive demeanor especially during high-traffic periods. The role demands excellent communication skills, attention to detail, physical stamina, and the ability to thrive in a fast-paced setting.

Working as a Cocktail Support Staff member at Dave & Buster's means being part of a team that values collaboration and efficiency. You will interact regularly with guests by aiding Bartenders in responding to inquiries and ensuring a welcoming environment. Your responsibilities include managing garnishes, glassware, and beverages, keeping the bar stocked and orderly, and alerting supervisors to any concerns or equipment issues. Strict adherence to all safety and responsible alcohol service policies is a vital aspect of this role. This position offers various shifts including evenings and weekends, ideal for those who enjoy dynamic work hours. Dave & Buster's also promotes equal opportunity employment and provides accommodations to support team members with disabilities. If you enjoy a lively atmosphere and are committed to providing top-tier service, this role offers the chance to be part of an engaging and fast-growing company in the hospitality and entertainment sector.

Job Requirements

Meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Be able to walk or stand for the entire duration of their work shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Move efficiently within the bar area and remain standing for extended periods of time

Job Qualifications

Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
The physical demands described below are representative of what a Cocktail Support Staff member must be capable of doing to successfully perform the essential functions of this job

Job Duties

As an essential member of our Bar team, the Cocktail Support Staff plays a key role in ensuring the smooth and efficient flow of operations within the bar area
You will be crucial in assisting our Bartenders, allowing them to concentrate on delivering exceptional beverage service and crafting memorable experiences for our Guests
Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our Guests
Keeps the Bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize Guest wait times
Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
Responsible for stocking and arranging all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
Assists with periodic inventory checks of bar stock as needed
Checks and replenishes all required bar supplies before, during, and after service
Reports any shortages to the Manager
Maintains the cleanliness and orderliness of the entire bar area, including counters, shelves, refrigerators, and storage areas
Provides assistance to other team members as required to ensure seamless overall operations
Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
Reasonable accommodations may be made to enable individuals with disabilities to perform these core responsibilities
While performing the duties of a Cocktail Support Staff member, the team member will frequently need to:
Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
Flourish in a lively, fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar