Cocktail Support Staff

Seguin, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Job Description

Dave & Buster's is a leading restaurant and entertainment venue renowned for offering a vibrant and energetic atmosphere where guests can enjoy delicious meals, exciting games, and unforgettable experiences. Established as a premier destination for dining and entertainment, Dave & Buster's combines a full-service restaurant and bar with interactive entertainment options including arcade games, sports viewing, and special events, making it a top choice for friends and families looking to have fun and socialize. With a commitment to outstanding customer service and a lively environment, Dave & Buster's focuses on creating memorable moments for every guest who walks through its doors. The company values its team members and strives to foster a collaborative and supportive work culture that encourages growth and teamwork. As part of its operational excellence, Dave & Buster's employs passionate individuals who take pride in delivering superior service and maintaining a dynamic, enjoyable atmosphere at all times.

The Cocktail Support Staff is a crucial role within the bar team at Dave & Buster's, responsible for ensuring smooth and efficient bar operations by supporting bartenders and maintaining readiness throughout busy service periods. This position requires a proactive team member who contributes to exceptional guest experiences by managing bar stock, preparing garnishes, replenishing ice, and maintaining cleanliness and organization of the bar area. By assisting bartenders and promptly addressing any operational issues such as low stock or equipment malfunctions, the Cocktail Support Staff member helps minimize guest wait times and ensures that beverage service runs seamlessly. The role also involves interacting with guests by providing helpful information and maintaining a positive demeanor, thereby enhancing the overall atmosphere of the venue. Employees in this role must adhere to all company policies regarding responsible alcohol service and safety regulations, reflecting Dave & Buster's commitment to high standards and compliance. Working in a lively and fast-paced environment, the Cocktail Support Staff member plays an important supporting part in the team by fostering good relationships with colleagues, contributing to inventory checks, and preparing the bar before, during, and after service. This position demands physical stamina to handle tasks such as lifting beverage cases, standing for extended periods, and performing light cleaning duties, all while maintaining a welcoming and courteous approach to guests and team members alike. At Dave & Buster's, this role offers excellent opportunities for individuals seeking to advance in the hospitality and entertainment industry, valued for its dynamic work environment and the chance to develop hospitality skills in a well-known brand dedicated to fun and guest satisfaction.

Job Requirements

Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
Flourish in a lively, fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
The physical demands described below are representative of what a Cocktail Support Staff member must be capable of doing to successfully perform the essential functions of this job

Job Duties

As an essential member of our Bar team, the Cocktail Support Staff plays a key role in ensuring the smooth and efficient flow of operations within the bar area
You will be crucial in assisting our Bartenders, allowing them to concentrate on delivering exceptional beverage service and crafting memorable experiences for our Guests
Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our Guests
Keeps the Bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize Guest wait times
Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
Responsible for stocking and arranging all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
Assists with periodic inventory checks of bar stock as needed
Checks and replenishes all required bar supplies before, during, and after service
Reports any shortages to the Manager
Maintains the cleanliness and orderliness of the entire bar area, including counters, shelves, refrigerators, and storage areas
Provides assistance to other team members as required to ensure seamless overall operations
Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
Reasonable accommodations may be made to enable individuals with disabilities to perform these core responsibilities
While performing the duties of a Cocktail Support Staff member, the team member will frequently need to:
Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
Flourish in a lively, fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar